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info_outline Classroom courses and CBEs are running from our centres and will gradually return to full capacity with additional measures to minimise the spread of the virus. See our COVID pages for details.

Coronavirus advice ›

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AAT institute advice for Coronavirus

Below is the latest and most up to date information from the Institute, regarding exams and assessments.

Find out more:

Contact for help/advice

Classroom courses

Providing you with the opportunity to learn and take exams safely is our priority.

AAT classroom courses recommenced on the 21st June 2021, initially in a socially distanced capacity. We will continue to operate with smaller class sizes through August with a view to gradually allowing classroom sizes to move to pre-pandemic capacities later in the year. We continue to monitor Government guidance and will notify students of any necessary changes accordingly. Please see our student safety page for more information on what in-centre measures will be in place.

Classroom courses can be booked now. Please see our timetable page for more information on dates for each of our classroom locations.

We also have a wide range of award winning remote learning options available to help you to continue to study, including Live Online options for:

  • Evenings
  • Afternoons
  • Full day weekday

Please visit our timetable page for further information of what classroom and Live Online courses are available. There is also a full range of award winning OnDemand courses available.

If you are a sponsored student please discuss your options with your employer.

Computer Based Exams

Kaplan’s assessment venues are open for AAT assessments and are all conducted in a safe and secure environment alongside Government guidelines. View availability and book your exam.

The safety of our staff and students has always been our top priority and we want to reassure you that every possible measure has been taken to ensure your safety while you visit one of our centres. Further information about our safety measures can be found on our student safety page.

Who is best to contact for help and advice?

If you would like some support with technical questions while you are studying don't forget about our Academic Support team. They are available 7 days a week via email, live chat and 'request a callback' through MyKaplan.

If you are worried about your progress through your Apprenticeship, please speak to your talent coach.

For any other questions please contact our Student Services team via +44 (0) 161 259 7400 or

Please reach out to your account manager or send us an email to

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.