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info_outline  Updated 18th January 2021: Following new government legislation, Kaplan centres will only be open to run AAT CBEs until the end of January. All other CBEs will not be able to run. No Accountancy and Tax CBEs will run in February. New exam bookings are now being taken for 1st March onwards. Any bookings between now and 28th February will automatically be refunded within the next 28 days.

Coronavirus advice ›

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AAT institute advice for Coronavirus

Below is the latest and most up to date information from the Institute, regarding exams and assessments.

Find out more:

Classroom courses

Providing you with the opportunity to learn and take exams safely is our priority.

Kaplan will run AAT classes using our award winning Live Online platform via virtual classes until it's safe to do otherwise. Student health and safety remains our number one priority.

All of our classroom courses will be delivered remotely via Live Online until at least late March / early April 2021.

We have a wide range of remote learning options available to help you to continue to study, including Live Online options for:

  • Evenings
  • Afternoons
  • Full day weekday

We also have a full range of award winning OnDemand courses. Please visit our timetable page for further information of what classroom and Live Online courses are available.

If you are a sponsored student please discuss your options with your employer.


Computer Based Exams Options

For updates on the covid impact on exam bookings in Kaplan centres please see the CBE section of the student FAQ section on our website which explains the impact of current government legislation on our in centre CBEs.

Who is best to contact for help and advice?

Students:
If you would like some support with technical questions while you are studying don't forget about our Academic Support team. They are available 7 days a week via email, live chat and 'request a callback' through MyKaplan.

If you are worried about your progress through your Apprenticeship, please speak to your talent coach.

For any other questions please contact our Student Services team via +44 (0) 161 259 7400 or studentservices@kaplan.co.uk

Clients:
Please reach out to your account manager or send us an email to clientservices@kaplan.co.uk

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via Safeguarding@kaplan.co.uk during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.

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