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info_outline  Updated 7th April 2021: Following updated government and institute guidance you can now book computer based exams running in Kaplan centres for all relevant qualifications.

Coronavirus advice ›

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AAT institute advice for Coronavirus

Below is the latest and most up to date information from the Institute, regarding exams and assessments.

Find out more:

Computer Based Exams

Following consultations with Ofqual, the Department of Education, and the AAT guidance we are pleased to confirm that many of our Kaplan locations will be reopening from Monday 15th February for AAT exams.

View availability and book your exam.

You should only attend if you are comfortable with both the in-centre exam and travelling to the centre to sit your exam. If you do choose to sit the exam, you should carefully consider the safety of your proposed route to the exam centre. As has always been the case, students must strictly comply with our social distancing policy. Failure to comply with these restrictions may result in you being asked to leave the centre before or during the exam.

The safety of our staff and students has always been our top priority and we want to reassure you that every possible measure has been taken to ensure your safety while you visit one of our centres. Further information about our safety measure can be found on our student safety page.

Classroom courses

Providing you with the opportunity to learn and take exams safely is our priority. All of our classroom courses will be delivered remotely via Live Online until mid June 2021.

We have a wide range of award winning remote learning options available to help you to continue to study, including Live Online options for:

  • Evenings
  • Afternoons
  • Full day weekday

We also have a full range of award winning OnDemand courses. Please visit our timetable page for further information of what classroom and Live Online courses are available.

If you are a sponsored student please discuss your options with your employer.

Who is best to contact for help and advice?

If you would like some support with technical questions while you are studying don't forget about our Academic Support team. They are available 7 days a week via email, live chat and 'request a callback' through MyKaplan.

If you are worried about your progress through your Apprenticeship, please speak to your talent coach.

For any other questions please contact our Student Services team via +44 (0) 161 259 7400 or

Please reach out to your account manager or send us an email to

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.