CIMA institute advice for Coronavirus

Below is the latest and most up to date information from the Institute, regarding exams and assessments.

Find out more:

Exams at Kaplan centres

For updates on the covid impact on exam bookings in Kaplan centres please see the CBE section of the student FAQs on our website which explains the impact of current government legislation on our in centre CBEs.

CIMA continue to offer remote assessment alternatives, please see the remote exam section further down this page

Classroom courses

Providing you with the opportunity to learn and take exams safely is our priority.

Kaplan will run CIMA classes using our award winning Live Online platform via virtual classes until it's safe to do otherwise. Student health and safety remains our number one priority.

All of our classroom courses will be delivered remotely via Live Online until mid June 2021.

What this means for you if you were originally booked on a classroom course

Students with an existing classroom enrolment will be contacted to discuss their options to transfer on to an alternative Live Online course and to arrange a refund of any price differentials.

We have a wide range of remote learning options available as an alternative to help you continue to study, including Live Online options for:

Evenings
Afternoons
Full day weekday
Full day weekend

We also have a full range of award winning OnDemand courses. Please visit our timetable page for further information of what classroom and Live Online courses are available.

If you are a sponsored student please discuss your options with your employer.

Remote exams

You can book your remote exam in the usual way through My CIMA launch. This applies to Certificate of Business Accounting, Professional Qualification, and UK Apprenticeships.

Before booking we recommend you test the equipment you plan to take your exams on with a system test launch. You must do a system test before your exams so please check this out as soon as you can, before you schedule.

The exam format will stay the same, but the presentation is very slightly different. Take a look at one of the new practice tests launch (please note: you will need to sign in or create an account and then you can select the free practice test).

CIMA has added more FAQs launch including technical specifications, room requirements, how to test your computer and more.

CIMA are using Pearson’s OnVUE system for the Objective Tests. For more information watch this short video launch (note: a proctor is the same as an invigilator).

Who is best to contact for help and advice?

Students:
If you would like some support with technical questions while you are studying don't forget about our Academic Support team. They are available 7 days a week via email, live chat and 'request a callback' through MyKaplan.

If you are worried about your progress through your Apprenticeship, please speak to your talent coach.

For any other questions please contact our Student Services team via +44 (0) 161 259 7400 or studentservices@kaplan.co.uk

Clients:
Please reach out to your account manager or send us an email to clientservices@kaplan.co.uk

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via Safeguarding@kaplan.co.uk during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.