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info_outline Classroom courses and CBEs are running from our centres and will gradually return to full capacity with additional measures to minimise the spread of the virus. See our COVID pages for details.

Coronavirus advice ›

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CIMA institute advice for Coronavirus

Below is the latest and most up to date information from the Institute, regarding exams and assessments.

Find out more:

Contact for help/advice

Classroom courses

Providing you with the opportunity to learn and take exams safely is our priority.

CIMA classroom courses recommenced on the 23rd June 2021, initially in a socially distanced capacity. We will continue to operate with smaller class sizes through August with a view to gradually allowing classroom sizes to move to pre-pandemic capacities later in the year. We continue to monitor Government guidance and will notify students of any necessary changes accordingly. Please see our student safety page for more information on what in-centre measures will be in place.

Classroom courses can be booked now, please see our timetable page for more information on dates for each of our classroom locations.

We also have a wide range of remote learning options available as an alternative to studying in the classroom, including a full range of award winning OnDemand courses, as well as Live Online options for:

  • Evenings
  • Afternoons
  • Full day weekday
  • Full day weekend

If you are a sponsored student please discuss your options with your employer.


Exams at Kaplan centres

For updates on the covid impact on exam bookings in Kaplan centres please see the CBE section of the student FAQs on our website which explains the impact of current government legislation on our in centre CBEs.

CIMA continue to offer remote assessment alternatives, please see the remote exam section further down this page


Remote exams

You can book your remote exam in the usual way through My CIMA launch. This applies to Certificate of Business Accounting, Professional Qualification, and UK Apprenticeships.  

Before booking we recommend you test the equipment you plan to take your exams on with a system test launch. You must do a system test before your exams so please check this out as soon as you can, before you schedule.

The exam format will stay the same, but the presentation is very slightly different. Take a look at one of the new practice tests launch (please note: you will need to sign in or create an account and then you can select the free practice test).

CIMA has added more FAQs launch including technical specifications, room requirements, how to test your computer and more.

CIMA are using Pearson’s OnVUE system for the Objective Tests. For more information watch this short video launch (note: a proctor is the same as an invigilator).

Who is best to contact for help and advice?

Students:
If you would like some support with technical questions while you are studying don't forget about our Academic Support team. They are available 7 days a week via email, live chat and 'request a callback' through MyKaplan.

If you are worried about your progress through your Apprenticeship, please speak to your talent coach.

For any other questions please contact our Student Services team via +44 (0) 161 259 7400 or studentservices@kaplan.co.uk

Clients:
Please reach out to your account manager or send us an email to clientservices@kaplan.co.uk

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via Safeguarding@kaplan.co.uk during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.