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info_outline Coronavirus (COVID-19): We're now delivering all of our courses remotely via Live Online, OnDemand and Distance Learning.

More information about teaching arrangements, institute news and exams can be found here ›

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CIMA institute advice for Coronavirus

Below is the latest and most up to date information from the Institute, regarding exams and assessments.

Find out more:

Classroom courses

We are delivering all of our classroom courses via Live Online for the foreseeable future and will look to reopen classrooms when it is safe and practical to do so. An interim CIMA Live Online Timetable has been created for courses through to end September 2020. Instructions and further details can be found on the CIMA timetable page.

Objective Tests

Institute news

CIMA’s objective tests are available from 4th May onwards. Students will be able to sit this assessment at home using established Pearson Vue remote testing software.

Please do not try and book an exam at a physical exam centres - you must select remote testing in the booking process. You will be able to take your own calculator into the exam, but it must be one from the approved list.

Impact on courses

We have converted existing classroom courses into Live Online courses on similar dates. Students can also use our award winning OnDemand product to continue to study and progress through the qualification.

Case Studies

Institute news

The May 2020 Case Study exams will take place. Students will be able to sit this assessment at home using established Pearson Vue remote testing software.

The exam weeks are the same as originally planned:

  • Professional Qualification May case study exams will take in the same weeks as planned:
  • Operational case study exams: 13, 14, 15 May 2020
  • Management case study exams: 20, 21, 22 May 2020
  • Strategic case study exams: 27, 28, 29 May 2020

UK Apprenticeships L4 and L7 EPA1

  • L4 EPA 1 new date: Tuesday 2 June 2020
  • L7 EPA 1: 27, 28, 29 May 2020

Impact on courses

We have converted existing classroom courses into Live Online courses on similar dates. Students can also study for the Case Study using our award winning OnDemand product.

Covid-19 and the May 2020
Management Level Case Study Exam

Candidates should approach the examination questions on the basis of the information that was provided in the pre-seen, which was written before the lockdown and so does not refer to it. The variants were also written on the basis established in the pre-seen, with a hotel group operating on a “business as usual” basis.

As always, marks will be awarded for valid arguments that are relevant to the question. Answers that make relevant references to the lockdown will, of course, be marked on their merits. In most cases, however, candidates may find it unhelpful to assume that there are significant travel restrictions and associated closures of leisure activities. We would not recommend that candidates should try to add additional complications to their study by trying to include information on the virus as it is very much a live and unknown situation.

To be clear, candidates who fail to address the requirements by arguing that the hotels will be closed or that customers will be forbidden to travel are unlikely to receive any credit.

More information

Scheduling for all remote testing through OnVUE exams is targeted to open on 22 April 2020. You can book your exam in the usual way through My CIMA launch. This applies to Certificate of Business Accounting, Professional Qualification, and UK Apprenticeships. If you have an existing booking for a test-centre based exam you will need to cancel this, get a full refund and then schedule your new exam.

Before booking we recommend you test the equipment you plan to take your exams on with a system test launch. You must do a system test before your exams so please check this out as soon as you can, before you schedule.

The exam format will stay the same, but the presentation is very slightly different. Take a look at one of the new practice tests launch (please note: you will need to sign in or create an account and then you can select the free practice test).

CIMA has added more FAQs launch including technical specifications, room requirements, how to test your computer and more.

CIMA will be using Pearson’s OnVUE system for the Objective Tests. For more information watch this short video launch (note: a proctor is the same as an invigilator).

Who is best to contact for help and advice?

If you would like some support with technical questions while you are studying don't forget about our Academic Support team. They are available 7 days a week via email, live chat and 'request a callback' through MyKaplan.

If you are worried about your progress through your Apprenticeship, please speak to your talent coach.

For any other questions please contact our Student Services team via +44 (0) 161 259 7400 or

Please reach out to your account manager or send us an email to

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.

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