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CIMA institute advice for Coronavirus

Below is the latest and most up to date information from the Institute, regarding exams and assessments.

Find out more:

Contact for help/advice

Classroom courses

Providing you with the opportunity to learn and take exams safely is our priority.

We will continue to offer some smaller physical classes for CIMA courses. If you have already enrolled onto a classroom course for courses through the rest of 2021 and into early 2022, it’s likely that these will still go ahead, unless the numbers become so small that it becomes unviable to run. Our student services team will be in touch with you directly, if it needs to be cancelled and to discuss alternative options for you.

We continue to have a wide range of course options via Live Online for students who wish to continue to study remotely including options for:

  • Evenings
  • Afternoons
  • Full day weekday
  • Full day weekend

See our timetables for course dates and times. There is also a full range of award winning OnDemand courses available.

Should you have any questions, please contact us via emailing studentservices@kaplan.co.uk or calling 0161 259 7400 or speak to your employer if you are a sponsored student.


Exams at Kaplan centres

For updates on the covid impact on exam bookings in Kaplan centres please see the CBE section of the student FAQs on our website which explains the impact of current government legislation on our in centre CBEs.


Remote exams

You can book your remote exam in the usual way through My CIMA launch. This applies to Certificate of Business Accounting, Professional Qualification, and UK Apprenticeships.  

Before booking we recommend you test the equipment you plan to take your exams on with a system test launch. You must do a system test before your exams so please check this out as soon as you can, before you schedule.

The exam format will stay the same, but the presentation is very slightly different. Take a look at one of the new practice tests launch (please note: you will need to sign in or create an account and then you can select the free practice test).

CIMA has added more FAQs launch including technical specifications, room requirements, how to test your computer and more.

CIMA are using Pearson’s OnVUE system for the Objective Tests. For more information watch this short video launch (note: a proctor is the same as an invigilator).

Who is best to contact for help and advice?

Students:
If you would like some support with technical questions while you are studying don't forget about our Academic Support team. They are available 7 days a week via email, live chat and 'request a callback' through MyKaplan.

If you are worried about your progress through your Apprenticeship, please speak to your talent coach.

For any other questions please contact our Student Services team via +44 (0) 161 259 7400 or studentservices@kaplan.co.uk

Clients:
Please reach out to your account manager or send us an email to clientservices@kaplan.co.uk

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via Safeguarding@kaplan.co.uk during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.