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info_outline Coronavirus (COVID-19): From September 2020 we will be opening up some of our classrooms for certain qualifications, with safety measures in place.

More information can be found on the institute advice pages ›

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LIBF institute advice for Coronavirus

Below is the latest and most up to date information from the Institute, regarding exams and assessments.

This advice is specifically relevant for our apprentices on Level 3 Mortgage Adviser (if you are studying CeMap instead of CII), Level 6 Relationship Manager, and Level 6 Financial Services Professional, and undertaking a qualification with LIBF.

Find out more:

Institute update

LIBF - MCQ exams were due to be taken at Pearson VUE centres - these are now cancelled. All written/typed exams have been moved from April to October. They are investigating a solution for learners to do typed exams from home, but have no concrete answer as yet.

Any membership which was due to expire between 27 March and 30 April will be extended to 31 July.

All study materials are available on-line. LIBF updates launch.


End Point Assessments

I was due to sit my End Point Assessment (EPA) in the next few months, what do the exam cancellations mean for my Apprenticeship?

End Point Assessment Organisations are taking a pragmatic approach to extensions. DSW and NOCN are working closely with us on EPA arrangements for any LIBF apprentice in this position.

Who is best to contact for help and advice?

Students:
If you would like some more information please see our Apprenticeship FAQs.

If you are worried about your progress through your Apprenticeship and cannot find that within the link above then please speak to your talent coach.

Clients:
Please reach out to your account manager or Talent Coach.

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via Safeguarding@kaplan.co.uk during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.

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