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info_outline Classroom courses and CBEs are running from our centres and will gradually return to full capacity with additional measures to minimise the spread of the virus. See our COVID pages for details.

Coronavirus advice ›

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LIBF institute advice for Coronavirus

Below is the latest and most up to date information from the Institute, regarding exams and assessments.

This advice is specifically relevant for our apprentices on Level 3 Mortgage Adviser (if you are studying CeMap instead of CII), Level 6 Relationship Manager, and Level 6 Financial Services Professional, and undertaking a qualification with LIBF.

Find out more:

Institute update

The London Institute of Banking & Finance (LIBF) can now offer the majority of its qualifications via remote invigilation, enabling you to sit your exam from home, as well having the option of sitting at a test centre.

You can find full details on the LIBF websitelaunch.

On demand exams assessed at Pearson VUE centres

We have been notified that LIBF exams are classed as essential and can therefore be taken at test centres. All Pearson VUE test centres will remain open for any students that wish to sit, though we must stress it is entirely the students decision if they want to sit at centres.

If they are concerned then they should cancel their test centre exam and rebook for a remote exam attempt.

LIBF's Customer Services Team will contact by email:

a. Students that have booked an exam between now and 28 February 2021. They will be told their booked exam will go ahead exam. They can choose to either attend, switch to a remote exam or cancel and re-schedule for a later date. All students that have a registration expiry date up to 28 February 2021 will have this automatically extended by 2 months.

b. Students that do not have a booked exam but have a registration expiry up to 28 February 2021. Their registrations will be extended by 2 months. They will also be advised that they can still book at a Pearson Professional Centre or sit remotely.


End Point Assessments

I was due to sit my End Point Assessment (EPA) in the next few months, what do the exam cancellations mean for my Apprenticeship?

End Point Assessment Organisations are taking a pragmatic approach to extensions. DSW and NOCN are working closely with us on EPA arrangements for any LIBF apprentice in this position.

Who is best to contact for help and advice?

Students:
If you would like some more information please see our Apprenticeship FAQs.

If you are worried about your progress through your Apprenticeship and cannot find that within the link above then please speak to your talent coach.

Clients:
Please reach out to your account manager or Talent Coach.

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via Safeguarding@kaplan.co.uk during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.