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Award winning training provider

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Winning awards for adapting to change

The award logo, with a trophy

Kaplan have been awarded Bronze at the Learning Technology 2020 Awards for the 'Best UK digital transformation of a training programme’ for our response to COVID-19.

The judges stated:

[We] were particularly impressed by how quickly and boldly Kaplan reacted to the pandemic. The ambition and sophistication that was shown in the design of their solution, their thorough support for their customers and learners, and the strong evidence of initial business impact that they achieved.

Recognition for adapting

The award submission outlined our reaction to the pandemic this year. Due to the unprecedented disruption presented by Covid-19, our response had to be fast, well executed, and extremely coordinated.

Our changes were applied consistently, to ensure our students’ ambitions could still be achieved, and client expectations met.

Kaplan moved 24,000 learners - within a matter of days - from the classroom to live online teaching. Suddenly, training had to be delivered remotely by 175 tutors and we added an activity feed to 1,000 courses to help our students ask questions and share ideas.

It was an enormous undertaking that we were determined to complete.

Head of Product Management, Rebecca Evans comments:

“2020 has been a year when we have all seen restrictions placed on our lives and have had to make changes to adapt. The 2020 annual Learning Technology Awards was no exception.

“Gone were the evening dresses / dinner jackets at the London hotel. This year’s virtual event was over and done within little more than 45 minutes.

“To achieve the Bronze award was, in Learning Technology’s words, ‘a very tough field with the highest number of entries to a single category ever’. This is phenomenal and a huge credit to the enormous amount of effort and dedication from every member of the Kaplan team.”

A team effort

With help from many teams around the business the award submission and presentation was a collaboration between many of the senior staff members involved in the project - Rebecca Evans (Head of Product Management), Lisa Nelson (Head of Product), Stuart Pedley Smith (Head of Learning), and Andrew Mower (ACA Product Manager and member of faculty).

For more information about the awards please visit the Learning Technologies website.