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info_outline Coronavirus (COVID-19): We're now delivering all of our courses remotely via Live Online, OnDemand and Distance Learning.

More information about teaching arrangements, institute news and exams can be found here ›

  • What type of student are you?

    by Katy Thomason-Stewart | Jul 02, 2020

    Do you think of yourself as a ‘Class clown’? Or maybe a ‘Procrastinator’?

    Find out with our new Instagram filter.

    The Kaplan Instagram account launched the filter in February and it’s proving to be quite popular with students. Once you activate it it assigns you ‘student type’.

    When we released it we thought there’d be some uptake and that it’d die off after the first few months, but it’s still rolling. It’s just a fun, relatable thing that students can do.

    - Anna Cooper, Social Media Exec

    How to activate it

    To access it, all you need to do is log onto our Instagram profile with your phone, then click on the filter button (it looks like a little face icon) and away you go.

    Our Instagram account is useful for many things, we regularly post: motivational tips, well-being messages, links to useful blogs, new product announcements and course offers.

    So give us a follow, and don’t forget to discover what type of student you are!

  • Sponsoring the 2020 BAME Apprenticeship Awards

    by Katy Thomason-Stewart | Jun 18, 2020

    The BAME Apprenticeship Awards showcase the outstanding work and achievement of apprentices from black and minority ethnic groups (BAME), and inspires BAME apprentices to reach their full potential.

    We have a large number of apprentices from BAME groups, and we’re so proud of all the work that they do. So we’re delighted to be sponsoring this year’s awards in recognition of our amazing apprentices.

    If you have an apprentice, or work for a learning provider that excels in diversity, there is still time to get your nominations in. Nominations close on 26th June.

    Nominate your apprentice(s)

    Do your apprentices go above and beyond? Are they future leaders? Are they ambassadors for apprenticeships? You can take this opportunity to provide your rising stars with a platform to promote their great work.

    Nominate an apprentice

    Learning providers

    Are you a learning provider focused on promoting diversity and inclusion? Do you believe in social mobility? What are you doing to promote apprenticeships to diverse communities? Let the BAME Apprenticeship Awards know about the great work you’re doing.

    Nominate a learning provider

    Best of luck to all the nominees. We’re looking forward to discovering the winners in November.

  • What is online proctoring?

    by Katy Thomason-Stewart | May 01, 2020

    Firstly we’ll answer the question: what is proctoring? It basically means the same as invigilating. To watch people take an exam and make sure that they don’t cheat.

    So how does that work online? With social distancing, many exams are going to be taken at home, online. If there isn’t someone physically there to watch you take the exam, how is it going to work?

    Sitting an exam at home

    If you are sitting an exam at home, you still need to be monitored to make sure you don’t have any outside help. Before you sit an exam on your own computer, you’ll need to download monitoring software that will be used to track you via your camera as you answer the questions.

    It is worth checking with your professional body if they have any checks you need to perform.

    Different types of proctoring

    During online proctoring, software is used to allow you to sit the exam wherever you like. To keep the exam secure and 100% reliable, software is used to track you and monitor you through video, so the exam goes fraud-free.

    Subsequent Proctoring

    Images and logs are captured as you do the exam, and are recorded on video. Later on, a proctor (aka an invigilator) will be able to see if you engaged in any form of cheating.

    The decision is based on the evidence from the captured images. Because everything is recorded, you can sit the exam at any time you feel like - just log in and begin an exam without prior scheduling, unless your qualification institute tells you otherwise.

    Live Proctoring

    This is more like a real exam setting. An online proctor actually watches you as you do the exam, via webcam. They can intervene if they notice anything unusual, just like in a real classroom setting. You would need to book the exam in advance to see if there's a proctor available to invigilate you.

    Automated Proctoring

    In automated proctored online exams, computer software is used to detect any instances of possible cheating or outside help. It can detect whenever different software is opened, or even if there's another person in the room. The remote proctor is alerted to any such events, and they are then in a position to review them.

    Exam setup at home

    You will need to make sure that where you are taking the exam is suitable and that the technology you have is reliable.

    So with that in mind, you will need to have:

    • A quiet private place to take the exam, where you won’t be disturbed
    • A computer with a webcam that is reliable and clear
    • An internet connection that is strong and won’t go down during your exam. Check with your institute if they have minimum requirements, or an internet connection test, just to make sure it’s going to be okay for your exam.

    Will my next exam be online?

    Each individual institute will be reviewing how they are doing their exams in the near future. Some institutes have cancelled them for the foreseeable future, and some are going to move to online as soon as they can, with at least one proposed to start exams this month.

    We will keep you as up to date as we can, but it’s best to check with your qualification provider for more information.

  • Across the board: Best in the world winners for ACCA and CIMA

    by Katy Thomason-Stewart | Mar 10, 2020

    Following the recent results taken from the 2019 ACCA and CIMA exams, our students have achieved an unprecedented number of first in the worlds.

    Three of the students were prizewinners from the December 2019 ACCA sitting, and three more were from the November 2019 CIMA case study exams. The latter covering all three levels.

    This is a testament to the grit, determination, and ability shown by our students up and down the country. Also, we shouldn’t forget the contributions of our dedicated tutors, support services and study methods - in our centres and online.

    Our goal is to make a difference to every learner - whether that's helping students who struggle to get over the pass mark, or those high-performing students to be the best they can be

    Zoe Robinson, Director of Learning, Kaplan UK

    At Kaplan, we strive to deliver the best possible training and support to our students. There is no better proof of this than through the performance of our students in their exams.

  • Our single-use plastic campaign wins PQ Editor’s Award

    by Katy Thomason-Stewart | Mar 03, 2020

    Last year we decided to stop using single-use plastic in our UK training centres, and got all our students, tutors and staff on board.

    We encouraged everyone to bring in reusable water bottles, and highlighted our refill facilities, to help people avoid relying on single use plastic. 

    In November 2019 we ran with the campaign across social media, to share this story, and it was received really well.

    Alongside this we also asked people to show us how green and environmentally friendly they were being, and if they told us, we sent them their own Kaplan bottle, packed in eco-friendly jiffy bags.

    And it was noticed!

    PQ Magazine awarded us their Editor’s Special Award for our single use plastic campaign. This is a wonderful award to win, as it really shows that innovative ideas and great engagement really pays off.

    Here’s to being greener in the future, and to more eco-friendly ideas.

  • AAT support - now in a Facebook group

    by Katy Thomason-Stewart | Feb 06, 2020

    We’ve launched a group on Facebook to give you extra support with AAT. It’s a place to share thoughts, experiences and concerns, as well as celebrate success and motivate each other.

    The group won’t be monitored by Kaplan tutors, so you’re free to chat about anything you want - but contact us if you have any questions about your course or any technical issues.

    We hope this group will help you feel a part of the AAT community, and that you’ll be able to connect with other students who are going through the same experience.

    And as an extra bonus, we’ll be running exclusive offers and deals, just for AAT Facebook group members.

    To find us on Facebook click Kaplan AAT Facebook group launch.

  • Winning awards for our Learning Technology

    by Kieron McDonnell | Dec 16, 2019

    On the 27th November we won 1st prize at the prestigious Learning Technology Awards for Best Online Learning (OnDemand).

    The glittering black tie ceremony was held at the Westminster Bridge Hotel in London, and honours the best and brightest in learning technology, for the UK and Internationally. 

    63 winners were announced - with Kaplan taking the first award of the night!

    The competition was fierce and impressive, as there were over 400 entries for just 22 categories. Large multinational brands were in contention, such as: L’Oreal, BBC, Oxbridge, RBS, Barclays, and countless others.

    This was a huge testament to the sophistication and innovation of our unique learning platform, OnDemand.

    Now available for the ACCA, CIMA and AAT qualifications, OnDemand is our intuitive online study platform. It’s flexible, yet structured, and uses a variety of learning formats such as bite-sized tutor-led lectures, and activities, to link topics together, helping our students stay motivated.

    And now we can say it’s multi-award winning.

  • We’re trying to make a difference

    by Kieron McDonnell | Nov 05, 2019

    This year, we’re proud to say that we’ve started to embrace a greener life. All 25 of our training centres across the country are now single use plastic free!

    And we won’t stop there. Everybody can make a small change to reduce plastic waste, everyday.

    Watch this video to see what we did.

    To discover the other ways we are trying to make a difference, view our Corporate Social Responsibility page.

  • You voted for us as a Top Apprentice Trainer - thank you!

    by Kieron McDonnell | Aug 06, 2019

    Thanks to our current apprentices, we are now one of RateMyApprenticeship's Top 50 UK Training Providers for 2019-2020. We came in 4th place and we’re so grateful to everyone who voted for us.

    Votes came from current apprentices who reviewed over 300 training providers. We were the highest rated accountancy firm on the list, and placed higher than big brands and educational companies, including Siemens, Manchester Metropolitan University, and the Open University.

    Did you know?

    We train over 5,000 apprentices every year, and 75 of the FTSE 100 companies use us for training. We have a team of over 200 qualified and expert tutors to deliver top rated courses around the country.

    The award ceremony was held in July and celebrated the achievements of apprentices, employers, schools, colleges, and apprentice training providers. There were over 350 guests on the night and it was a dynamic and fun event.

    The audience was treated to an afternoon of inspiring speakers including: Tim Campbell (MBE and winner of the BBC’s The Apprentice), and Jamala Osman (winner of Britain and Ireland’s 2018 Young Citizen Award and TEDx Speaker). There was also a panel discussion with business leaders from across the industry.

    The Top 50 table is now live on the RateMyApprenticeship Awards launch site.

    Thank you once again to everyone who voted for us - it’s fantastic to know that we’re providing the training you need.

  • PQ awards winner – an Apprenticeship role model

    by Kieron McDonnell | May 02, 2019

    Zane Salmon, one of our AAT Apprentices, was victorious at the 2019 PQ Awards - named Apprentice of the Year.

    The national awards celebrate Accountancy success – across all areas of the profession: from the tutors, to training providers, to the learners themselves.

    Zane is an exceptionally hardworking apprentice and his record speaks for itself: achieving an average of 97% when studying Level 2 AAT with Kaplan.

    His upwards trajectory continued. With Level 3 AAT, after completing two units, he scored  94% and 83% respectively. He’s now on-course for a Distinction with his Level 3 AAT Qualification.

    Today he works towards his Apprenticeship as an employee of Grant Thornton, in their Audit Department. Never one to rest on his laurels, he’s made an immediate impact at the large corporate.


    Zane’s academic journey is exemplary, but it’s his personal story that must have caught the judges’ attention. Zane’s route to success came from a collaboration between Kaplan and LTSB (Leadership Through Sport & Business).

    LTSB are a national social mobility charity that supports bright young people from disadvantaged backgrounds into to meaningful work in major firms.

    Through intensive training and partnerships, with blue-chip companies and elite football foundations, their transformative Accountancy Apprenticeship programme develops young people personally and professionally. It better prepares them for the business world.

    We address all forms of disadvantage: personal, in terms of adverse life-events; socio-economic, in terms of class boundaries or lack of social capital; and practical, in terms of the preparation young people have had for the working world

    - David Pinchin

    Up to this point in his young career, Zane hadn’t had it easy. Previously overlooked for opportunities within the sector, he was concerned it was due to his mild ADHD and dyslexia. Zane had also recently left home, and was tasked with living alone and having to support himself. At such an age, there was a lot resting on his shoulders.

    During this period, he assessed the options available and came across the LTSB “More Than an Apprenticeship” programme. So in September 2017 - with the intention of gaining an Accountancy and Finance Apprenticeship – he applied.

    The rest, they say, is history.

    Zane’s PQ nomination made reference to the huge first impression he made, and the impact he continues to make, at Grant Thornton. The company hope to make his role permanent after the completion of his Level 3 qualification.

    Zane’s strength of character and determination has been effectively channeled into the opportunity created by Kaplan and LTSB. It’s great to see the programme truly work for those it intends to support.

    This programme helped me develop both personally and professionally. It's changed my life.

    - Zane Salmon

    Well done Zane!

    To find out more about the Leadership Through Sport and Business programmes, visit their site.

  • Xero: Certification course for Kaplan AAT students

    by User Not Found | Dec 18, 2018

    For the first time ever we’re giving our AAT students the chance to get free certification for Xero: the fastest growing accounting software in the UK.

    The online training course is proactive, flexible and accommodating. Once completed, learners receive a full Xero Advisor Certification.

    In this fast paced and ever changing world, use of Xero’s cloud accounting software is increasing rapidly  with more than 300,000 Xero subscribers in the UK and over 1,400,000 worldwide.

    For our learners who don’t currently use Xero, it’s increasingly likely that they will need to, so the free certification offer is a genuine benefit.

    Xero’s success is down to the simplicity of its software. Its customer service and advancements in technology mean that more providers are opting to transition from other software providers.

    There's never been a better time to learn Xero...If you want to be more employable in the age of cloud accounting you need to be Xero certified

    Mike Day, Xero Director

    Small investment, big reward

    The entire course takes only 6 hours, and you’re given up to three months to complete it.

    Demand for Xero skills have never been higher. The Xero partner network encompasses thousands of UK accounting and bookkeeping practices.

    Once you’ve completed the certification, if you start a Xero Practice, or work for one within 12 months, we’ll transfer your certification to that Practice. Xero allows accountants to access business finances anywhere.

    It makes businesses mobile

    Use the mobile app to reconcile, send invoices, or create expense claims.

    It offers faster payments with online invoicing

    Send online invoices – get updates when they’re opened.

    It provides live reconciliation

    Xero imports and categorises the latest bank transactions.

    Its focus is on real-time information. Giving a view of the current numbers, based on the most recent transactions, sat securely in the cloud.

    The software’s aim is to simplify financial administration and to make it easy to pull off the reporting and information needed to run a business.

    Time to get started

    Take advantage and benefit from getting Xero Certified when you purchase the Using Accounting Software (UACS) unit.
  • Kaplan appointed as SQE assessment organisation

    by Sharon Cooper | Aug 01, 2018

    The Solicitors Regulation Authority (SRA) has appointed Kaplan as the assessment organisation to develop and run the Solicitors Qualifying Examination (SQE).

    Selected following a rigorous, year-long process, Kaplan provides education, training and assessment across professional services, including in law, financial services, accountancy and banking. It has direct experience of assessment within the legal sector in England and Wales as the provider of the Qualified Lawyers Transfer Scheme (QLTS). Kaplan will not provide training for the SQE.

    The SRA and Kaplan will work with stakeholders from across the legal and education sectors to develop and test the SQE. Kaplan will then run the SQE on behalf of the SRA. They have been appointed for a period of eight years from the introduction of the SQE.

    The SQE will provide a single common assessment for all aspiring solicitors. It will be introduced, at the earliest, in September 2020. The costs of the assessment will be determined once the final design is fixed, although the SRA is aiming to provide guidance on indicative costs before then.

    Paul Philip, SRA Chief Executive said: “We are delighted to appoint Kaplan after a robust, competitive and open process. Their bid succeeded against some very strong competition.

    “We are now another step closer to delivering a rigorous assessment that helps build trust that all qualifying solicitors are meeting the same high standards, regardless of their route into the profession.”

    Peter Houillon, Chief Executive Officer, Kaplan: “Kaplan is thrilled to have been selected to run the SQE on behalf of the SRA and build on our partnership founded in the delivery of the QLTS. We look forward to working collaboratively with all stakeholders to build and deliver a world class Solicitors Qualifying Examination.”

    The starting point for developing, testing and piloting the SQE will be the ‘Draft Assessment Specification’, which the SRA published in June 2017:

    As well as further building trust and confidence in professional standards, the SQE will also support wider access to the profession, by making sure that all the different routes to entry, including 'earn as you learn' pathways such as apprenticeships, are tested in the exactly the same way.

    It will also remove the need for would-be solicitors to pay significant up-front costs, often up to £16,000, to take the Legal Practice Course, which offers no guarantee of a training contract or qualification as a solicitor.

    The SRA has also confirmed that it has been approved by the Institute for Apprenticeships as the external quality assurance body for the solicitor apprenticeship. In this role it will be responsible for making sure that the apprenticeship standard and assessment plan are fit-for-purpose and that the assessment that apprentices do at the end of their apprenticeship is fair, consistent, and rigorous. Kaplan will be applying in due course to be the end point assessment organisation for the solicitor apprenticeship.

    Last year around 100 people started the solicitor apprenticeship route.

    Notes to Editors

    1. The SRA is the regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. The SRA does this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards. Further information is available at

    2. About Kaplan

    Kaplan is a leading education and assessment provider operating in more than 30 countries, offering professional education, test preparation, English-language training, university preparation, and higher education. Kaplan is a subsidiary of Graham Holdings Company (NYSE: GHC) and its largest division.

    3. Contact the SRA press office on 0121 329 6428/07865 728165

  • Kaplan wins 2nd award for OnDemand study method

    by User Not Found | Jun 01, 2018

    We’re delighted to announce that our OnDemand study method has won the ‘Best Use of E-Learning’ award at this year’s AAT awards.

    Picking up the trophy were some of Kaplan’s finest, Zoe Robinson, Director of Accountancy Product, Sally Brummit, Kaplan National AAT Product Manager and Nicky Fisher, AAT President.

    Zoe, who has played an integral role in the development of the two time award winning study method, was overjoyed at the team’s success.

    She said: “It feels great to get this award. It’s been a significant investment for Kaplan and is a reflection of our commitment to delivering high quality online learning to create success. To have this recognised by external judges is amazing.”


    This isn’t the first time the study method has picked up an award. Back in February, OnDemand won ‘Online College of the Year’ at the PQ awards.

    But what is it that sets OnDemand apart? Zoe explains…

    “Three things:  the design, the quality and the support. Every single module has been through a detailed instructional design process – so for each topic we consider how best to explain it, the format of the content to ensure there is variety and the length so that everything is concise bite-sized.”

    Despite being a study method with bite-sized learning, it’s safe to say there’s nothing small about the effort that has gone into creating the stalwart study method.

    Every module is scripted beforehand, and animations are created to link to what the student sees in their integrated workbook.

    “This is so much more than a recording of a live session, or a tutor simply highlighting words from a textbook and talking over the top. Those techniques have their place but it isn’t in a high quality online learning course designed to help students learn in the best way” Zoe said.

    Outside of the content offering, it’s also the student support from the Kaplan team that has cemented OnDemand as an effective learning source.

    What’s next?

    OnDemand is already available for CIMA and AAT qualifications and our pass rates show what an amazing product it is. In the past year OnDemand has produced the highest pass rates for CIMA, out of all study methods. For AAT it produced the second highest - after distance learning.

    “We’re about to launch OnDemand for ACCA, starting next week for Applied Skills with Strategic Professional following later in the year. We’re also using the exact same concept around design, quality and support to introduce online elements to our ACA Professional Level Courses in 2019.”

  • Listening to our customers

    by Kieron McDonnell | Apr 03, 2018

    Student feedback is vital; it helps us improve our products and create a better service for our customers.

    In 2017, we made several changes to the way we gather and act on student feedback. We hope the changes will help us to gather feedback more frequently, with quicker resolution of issues, and avoid over surveying our students.

    Our approach was to split feedback into three different categories:

    • End of course survey - to capture regular course specific feedback focusing on tutors, materials and marking, as well as a general measure of satisfaction by asking students about their willingness to recommend Kaplan to a friend or colleague.
    • An annual student satisfaction survey - gather more general feedback on the student experience. This survey was redesigned in partnership with an external agency to focus on the areas most important to students and on what they need from Kaplan; what students feel we do well and where we need to improve; and how easy it is to study with Kaplan.
    • Ad Hoc surveys - allow us to focus on specific initiatives at appropriate times.

    Around 4,800 students took part in our latest annual student satisfaction survey, conducted in Q4 2017, and it generated some interesting results.

    What are we doing well?

    Improved Net Promoter Score

    We use a Net Promoter Score (NPS) to measure the willingness of our customers to recommend our products and services to others. The scale runs from -100 to +100 and Kaplan's latest score +33.

    Whilst this still leaves room for improvement, its an increase from our score of +28 in July 2017 and is strong when benchmarked against other industries and other education providers.

    Did you know?

    At Kaplan we have experts who work in every part of the business, to guarantee that all our courses are designed with one thing in mind – making it as easy as possible for you to succeed in your exams.

    Satisfaction scores with our tutors’ expertise & knowledge and approachability & helpfulness remains high, as is satisfaction with the availability of support from tutors.

    Confident, helpful & happy

    Our ease of study score is 8 out of 10 and the three most common words used to describe studying with Kaplan are confident, helpful and happy, which suggests the student experience is in general a positive one.

    What can we do better?

    Improved our mock exam feedback

    The satisfaction scores suggested we needed to improve the speed and quality of our feedback for mock exams. To rectify this, we’ve migrated all the marking that can be done via an electronic format to MyKaplan, which will improve the speed and accuracy of marking.

    User Experience (UX) design to improve navigation

    Navigation within our updated MyKaplan learning resource received a relatively low score and improvements to its structure have been scheduled in to be implemented following user experience and interface research planned for Q1 2018.

    New SLAs

    To improve satisfaction scores for the speed at how quickly we respond to non-academic queries, we’ve established Service Level Agreements (SLAs) for response to phone calls and emails, which will be reviewed by the Senior Leadership Team every month.

    Win £250

    The next annual satisfaction survey will take place in October 2018. If you complete the survey you'll be entered into a prize draw to win one of four £250 prizes. Keep an eye out for the survey in your inbox, complete it, and you’ll be automatically entered into the prize draw.

  • Apprenticeships & the Public Sector: Kaplan as an approved supplier

    by Kieron McDonnell | Nov 15, 2017

    Did you know that since 12th September 2017 Kaplan is approved as an official Crown Supplier of Accountancy and Tax Apprenticeships?

    This means that any Public Sector organisation can use Kaplan for Finance Apprenticeship training without the need for further procurement.

    You will find more information about this agreement and what this means on the government website.

    Are you a Public Sector organisation looking at enrolling your staff onto an Accountancy & Tax Apprenticeship? Contact our team today.

  • Level 7 Apprenticeship video update

    by Kieron McDonnell | Nov 06, 2017

    Listen to Kaplan directors Cassandra MacDonald and Richard Marsh, as they go through the recently launched Level 7 Professional Apprenticeship standards

    This long awaited Apprenticeship standard has now been formally signed off by Anne Milton, the skills minister, and completes the new Apprenticeship Accounting family of standards at Level 3, 4 and now 7.

    You can also find information of the new Level 7 Professional Apprenticeship standard in our handy factsheet.

    If you still have questions or would like to see how Kaplan can help you introduce Level 7 apprenticeships to your business call 0333 009 5330.

  • Interview with Gail Ramiz, Head of Academic Support

    by Sharon Cooper | Oct 30, 2017

    Finding enough time to study can be a challenge, so when you do get to opening that textbook or logging on to MyKaplan, you want it to be as productive as possible. That’s why our Academic Support team is now open longer and guarantees that a subject specialist (CIMA, AAT, ACCA and ACA) will get back to you straight away with Live Chat or within 4 working hours by email or request a callback.

    We interviewed Kaplan’s Gail Ramiz, who heads up Academic Support to find out what’s changed and what you can take advantage of as a Kaplan student.

    Hi Gail. Could you tell us a bit about yourself and what you do at Kaplan?

    I’ve been with Kaplan for 10 years now, starting as an ACA Tutor before becoming Head of Tutors for London ACCA & CIMA. I’ve recently taken up my new role as Head of Academic Support, overseeing the team of expert tutors offering help to students.

    What does the Academic Support team do?

    We’re here to help our students with their studies and answer subject specific queries when they have them - just like they would ask a tutor in class. The team include dedicated subject specialists who have years of experience in the industry. For example, our tax expert Jenni Hudson has been a Kaplan support tutor for 13 years and our financial management expert Bill McCarthy has been with Kaplan for 26 years. They’re all available to speak to through live chat, email or request a callback when you need them. We also have discussion forums on MyKaplan where tutors will be there to respond to questions posted by students. We think having these experts on hand when you need them most really sets us apart from what anyone else in the market offers.

    And how has Academic Support changed recently?

    About 18 months ago, we did lots of research with students to understand what they liked about our tutor support, what was missing and what they found frustrating with their studies.

    One of the big things that came out was that students wanted a quick response to their problem. It’s great having your tutor’s mobile number or email address, but if they’re busy teaching or with another student, you could end up waiting days for a response, and this was frustrating. And when they did get through to someone, they wanted an answer there and then, without being passed around.

    So, we now have a team of subject specialists that are on standby to answer questions instantly via Live Chat. Because you're chatting to a specialist, you'll get the answer you need first time. And if you prefer to email or speak over the phone, someone will get back to you within 4 working hours. So you have the speed of response and the confidence that you'll get the answer you need.

    Apart from getting a quick response, how else do you think this helps students?

    Well, we also looked at a lot of research on the effect of response times on academic performance. Not surprisingly, getting an immediate response to a problem you have means you’re much more likely to perform better in the exam. If it’s fresh in your mind and you’re engaged with the subject, you’ll get more from the response. So for us, it’s really important that we offer this to our students.

    As part of the changes, Kaplan also introduced Learning Coaches. What do they do?

    A lot of students told us they found it hard to stay motivated and on track and would like more regular progress checks with Kaplan to see how they were progressing - particularly if they weren’t studying in the classroom.

    So our Learning Coaches were introduced to do just that. They’ll monitor a student’s performance and progression in the background, intervening if they see them struggling or falling behind. This allows them to then provide individual support and arrange tailored one-on-one coaching sessions to get them back on track.

    And how do Learning Coaches help improve a student’s performance?

    Learning Coaches can see a student’s individual progress through the course, test scores etc. So they can provide much more individual feedback and pointers on how to improve. They can also see at what point they should intervene, without a student being ‘too far gone’ to get their studies back on track.

    This all aids with motivation and helping them stay engaged with the course. Research we did with CIMA shows that students are much more likely to pass if they stick with the course, book their exam and sit it within a few weeks of completing their studies.

  • Changes to ACCA Professional Level

    by Rebecca Evans | Oct 19, 2017

    ACCA are redesigning the Professional Level of their qualification with changes coming into effect from the September 2018 exam sitting. These changes will most significantly apply to the Essentials level. How these changes will affect you will depend on where you are currently up to with your studies.

    It’s important that you are aware of these changes and plan ahead to ensure you’re not caught out by the transition arrangements that are in place.

    The main changes will be:

    • The Professional Level will be renamed Strategic Professional.
    • Governance Risk & Ethics (P1) and Business Analysis (P3) will be removed from the qualification and replaced with Strategic Business Leader. This will be a 4 hour case study exam, with no pre-seen information.
    • Corporate Reporting (P2) will be replaced with Strategic Business Reporting, which consists of a 3 hour 15 minute exam.
    • The current Professional Ethics Module will be replaced with a new Ethics and Professional Skills module (available from 31st October 2017).
    • Other modules will be renamed.

    June 2018 will be your last chance to sit your exams under the current structure, so after the December exams you’ll have just two more sittings before the changes come into play. Consider how you want to use these exam sittings when planning your studies for next year taking into consideration the transition arrangement detailed below.

    Transition arrangements

    If you have nearly finished your Fundamental papers, or have already started Essentials, it is really important that you are aware of ACCA’s transition arrangements and take them into account when you are considering which papers to tackle over the next few sittings.

    1. If, come September 2018, you have passed both P1 and P3, you will be exempt from the Strategic Business Leader.
    2. If you have only passed one of those papers, you will effectively lose that pass as there is no equivalent exemption and no opportunity to sit those papers after June 2018.
    3. If you have passed P2 then you will be exempt from Strategic Business Reporting.

    How should you plan your studies?

    There are a variety of things to consider when deciding whether you should sit P1 and P3 before the changes or wait until the introduction of Strategic Business Leader.

    • P1 and P3 are both established exams so there are plenty of resources and past papers to help you to prepare. You would however have to sit two 3 hour and 15 minute exams rather than one 4 hour exam.
    • Strategic Business Leader on the other hand is relatively unknown, but ACCA have provided lots of resources to help you prepare for it. It’s worth bearing in mind that the exam is different to those you are used to, with lots of information to assimilate on the day and will test your professional skills.
    • It’s a similar situation for deciding between P2 or Strategic Business Reporting, although the changes to exam format are less significant. There will be a change in focus in both the syllabus and style of questioning to allow ACCA to test your professional judgement, interpretation of financial statements and ability to communicate to various stakeholders.

    Did you know?

    ACCA was established in 1904 - they’ve been going for over 100 years, and now have over 175,000 members. And just over half of ACCA members are under 40, making this the time for young ambition to shine.

    A key factor in your decision will be how far along you currently are with your ACCA studies, so we’ve outlined a few options below:

    You have currently passed P1, P2 and P3: These changes will have no effect on you. Sit your Options in March and June 2018.

    You’ve sat and passed P1 or P3 but not attempted or passed the other paper: You should sit the outstanding paper at the next available sitting to avoid losing your exemption. Remember you must have passed both P1 and P3 to be exempt from Strategic Business Leader.

    You’ve passed P1 and P3, but not passed P2: You don’t need to worry about the Strategic Business Leader, but you may want to try and pass P2 before the changes come into place so you can move on to Options without delaying your path to qualification. If you’re able to sit in March, there is the added benefit of being able to sit P7 in June under the same accounting standards and this gives you time for a P2 resit if things don’t go your way first time. Although there is much crossover between P2 and Strategic Business Reporting, students who have attempted P2, but are required to resit under SBR, will find they have more work than usual when resitting as they will need to familiarise themselves with some new areas of content and the new exam style.

    What if you haven’t passed P1, P2 or P3 by the end of 2017?

    You have a more difficult decision to make and one which will depend upon your level of exam confidence. The most important thing is that you sit two exams in the first half of 2018 and don’t delay your qualification by 6 months. Here are a few options:

    Option 1: You could choose to sit P1 and P3, either together in March to give you a resit if things don’t go to plan, or one in March and the other in June - although this is a risky strategy as you could find yourself caught in the transition arrangements should you need to resit.

    Option 2: You could sit P2 in March 2018 to gain your exemption from Strategic Business Reporting and then an Option paper in June. You should then aim to sit Strategic Business Leader in the December sitting following your final Option in September.

    Option 3: You study only for Option papers in March and June and leave both Strategic Business Leader and Strategic Business Reporting until the second half of the year.

    Ethics and Professional Skills - get ahead on Strategic Business Leader

    If you plan to wait to sit Strategic Business Leader, it is essential that you sit ACCA’s new Ethics and Professional Skills module (available from 31st October 2017) prior to the course. In fact, ACCA advise you attempt it prior to sitting any exams on the Strategic Professional Level.

    The module will introduce you to the professional skills that are required at Strategic Business Leader and will effectively increase your chances of passing. Even if you have completed the existing Professional Ethics module, you can access the new module and brush up your knowledge and develop your skills.

    For more information, visit the ACCA website. If you haven’t completed the existing Professional Ethics Module by the end of October 2017 you will have to complete the new Ethics and Professional Skills module.

    To find out more about the changes that ACCA are making, visit their website:

  • How Kaplan Norwich consistently produces award winning students

    by Sharon Cooper | Aug 22, 2017

    Whilst we're always very proud of our high pass rates at Kaplan, it's particularly pleasing to see our students awarded the top honours by the institutes. Prize-winning students are those who have performed outstandingly in their exams, going the extra mile and achieving some of the highest marks in the world in the process.

    For a relatively small centre, Kaplan Norwich has had a lot to celebrate over the last year. Back in the December 2016 sitting, Lauren Day of local firm Larking Gowen was awarded the ACCA Gold Medal for the highest scoring Global Affiliate in that sitting, hot on the heels of her P2 award in June 2016. In the same sitting Jonathan Gray, an employee at Lees Accountants, was awarded the P1 prize, whilst Charlotte Ruffles, of GT in Ipswich, was the recipient of 1st place in the ICAEW order of merit for the Advanced Case Study examination in November 2016.

    When the ACCA prize-winners for the March 2017 sitting were announced, we were thrilled to see that Jonathan Gray had won another award, picking up the Silver Global prize for his P papers.

    Most recently, ACCA's list of Global Prize-winners for the June 2017 sitting saw Norwich celebrating again, with Dominic Smith picking up an award for his P2 paper and Georgina Lemmon achieving the Silver Global Prize - her second time as a Prize-winner!

    So what is it that makes Norwich so special when it comes to producing global prize-winners?

    "Obviously, it partly comes down to having some excellent students coming through" explains tutor Belinda Wargent, "but also I really think that Kaplan Norwich has some excellent tutors who work hard to really understand the exams they teach and nail how to pass. We create a very friendly and engaging classroom environment that aids learning and development."

    Centre manager Tim Howes agrees that the environment the tutors in Norwich and Ipswich are able to create helps to produce successful students.

    "We're are a small centre but with the small size of everything comes the real difference, which is that students are individually known to tutors and the support staff. Whenever we have visiting tutors come here, they always remark about the 'friendliness' of the groups they teach."

    Two time ACCA Prize-winner Georgina Lemmon was full of praise for the tutor team, explaining "all of the tutors have an approachable attitude and they all seem down to earth and relatable with their subjects."

    Both Tom Bulman, another tutor at the Norwich centre, and Belinda agree that the tutors take an exam-focused approach to teaching from the start. "We offer solid tuition" says Tom, "encouraging the students to start thinking towards their exams early and doing mocks, followed by lots of question practice in the revision phase."

    "We ensure students know along the way how what they are learning could be examined and how it fits into the exam structure" adds Belinda. "During the tuition phase we concentrate on making sure that they grasp the basics, then on the revision phase we ensure that we expose students to exam-style questions and a lot of exam technique."

    Kaplan Norwich runs AAT, ACCA and ICAEW courses, whilst the satellite centre in Ipswich offer AAT and ACCA courses. Both centres are located centrally, in close proximity to the rail stations and with good transport links.

    "Students should choose Kaplan Norwich because of our excellent tutors, friendly classroom environment and our proven exam success record" says Tim. "We consistently have the best pass rates in the country across the board".

    If you are based in the local area, find out more about Kaplan Norwich.

  • Tax Doesn’t Need to be Taxing – Kaplan’s ATT & CTA Prizewinners

    by Kieron McDonnell | Aug 14, 2017

    The recent set of results for the May 17 sitting of ATT and CTA examinations proved to be exceptionally successful for Kaplan’s tax students.

    Our students scooped a phenomenal number of prizes and distinctions as follows:

    • 3 of the 10 ATT Prizes awarded
    • 32 of the 97 ATT Distinctions awarded
    • 7 of the 10 CTA Prizes awarded
    • All 4 of the CTA Distinctions awarded.

    One of our students walked away with 2 of the CTA prizes and a distinction for outstanding performance in the Advisory Individuals paper, achieving the highest distinction mark at this sitting, a truly remarkable accomplishment.

    These results are a true testament to the quality of delivery and support that our students receive whilst studying with us.

    For the latest industry news and opinion, why not sign up for the Insights newsletter?

  • What type of student are you?

    by Katy Thomason-Stewart | Jul 02, 2020

    Do you think of yourself as a ‘Class clown’? Or maybe a ‘Procrastinator’?

    Find out with our new Instagram filter.

    The Kaplan Instagram account launched the filter in February and it’s proving to be quite popular with students. Once you activate it it assigns you ‘student type’.

    When we released it we thought there’d be some uptake and that it’d die off after the first few months, but it’s still rolling. It’s just a fun, relatable thing that students can do.

    - Anna Cooper, Social Media Exec

    How to activate it

    To access it, all you need to do is log onto our Instagram profile with your phone, then click on the filter button (it looks like a little face icon) and away you go.

    Our Instagram account is useful for many things, we regularly post: motivational tips, well-being messages, links to useful blogs, new product announcements and course offers.

    So give us a follow, and don’t forget to discover what type of student you are!

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