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Work smart with Kaplan

Work smart with Kaplan to recruit apprentices or help reskill your workforce today.

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Keep your business functioning

The Information Communication Technician apprenticeship will give your people the skills to diagnose, report, and solve ICT problems and faults, keeping your business running smoothly.

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Supported by an industry experienced Talent Coach

Each learner has regular 1:1 contact and progress reviews to keep them on track, review their portfolio, and get them fully prepared for their End Point Assessment.

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Support staff and customers

Apprentices will learn how to provide technical support, both internally and externally, to solve problems and offer solutions. They will ensure that your business tech is working as it can for you, so you don’t have to worry about it being in safe hands.

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Learn skills and technologies that are in high demand

Including Microsoft Azure, AWS, Google Cloud, Windows 10, Linux, PowerShell and Cmd.

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Who’s it for?

Ideal for new talent in the organisation with an active interest in technical communications or existing staff taking on an IT Support role.

Get in touch

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How much does it cost?

If you’re a levy-paying employer, you can use the funds to pay for apprenticeship training and assessment. If you’re not, then the Government will heavily subsidise it by contributing 95% of the cost. That means that programmes can cost as little as £750.

Contact us today to find out more

79 of FTSE 100

Trusted by 79 of the FTSE 100 companies

Top provider

Rated as a top 50 apprenticeship provider by Rate My Apprenticeship

Award winners

Learning Technology Awards winner for the last three years

Related apprenticeships

Find out more about some of our unique partnerships and data and technology programmes.