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info_outline From 29th October all our classroom courses will be delivered via Live Online until further notice. Our centres are open for Computer Based Exams (CBE) only, which are running with safety measures in place.

More information can be found on the institute advice pages ›

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ACCA institute advice for Coronavirus

Below is the latest and most up to date information from the Institute, regarding exams and assessments.

Find out more:

Classroom courses

Providing you with the opportunity to learn and take exams safely is our priority.

We’ve gone to great lengths to be able to offer a small number of socially distanced classes in our training locations for those students who were struggling to study from home.

Yet as daily numbers of positive COVID-19 tests are rising across the UK and lockdown measures are increasing by the day it feels inevitable that in the near future, policy will dictate that we will have no choice but to deliver all our classes online.

To help you prepare for this and to minimise the level of disruption, we have taken the difficult decision to plan a phased withdrawal from running our ACCA classroom courses.

What this means for you

The main change is to our revision and question based classes. In the majority of cases, ACCA tuition courses will continue to take place in the classroom and students will be able to complete their tuition in class.

Any ACCA classroom dates between now and Wednesday 28th October will go ahead in the classroom as scheduled. From and including Thursday 29th October, all ACCA classroom dates for both new and existing courses will be delivered via full day Live Online, with classes capped at 40 students Students on these courses will be communicated to by email on 19th October.

For the vast majority of courses, we’ve been able to keep the same dates scheduled in the original timetable, but they will now be delivered via Live Online. We’ve needed to make a few date changes to a small number of courses and if this impacts your course, you will be notified in the email on 19th October. You can also see the list of courses impacted on the ACCA course change page.

Extra information for students enrolled on December 2020 QBD courses

Please note that if you are booked on a classroom Question Based Day (QBD) course which will now be delivered via Live Online that you will need to complete your QBD answers ahead of the Live Online session. This is so our expert markers can mark your questions and provide feedback ahead of the live session. Once you have received your marked questions back, the remaining 2.5 hours of your QB course will be delivered via a live session with your tutor who will debrief the questions focussing on those areas that the class showed most need for improvement.

Deadlines for submission can be found in your QBD course within MyKaplan and we will be sending further reminders in due course.

Auto Refunds

Students enrolled onto a classroom course that has been impacted by the switch over to full day Live Online will be automatically refunded the difference in price. This will be refunded via the original payment method within 28 working days.


We know that for many students, sitting a Computer Based Exam (CBE) at a location is the only option for them to continue to progress, even with the availability of remote proctoring for ACCA FIA, Knowledge and Law exams. With that in mind, our training locations will remain open for CBEs.

To book an exam please visit our exams page. To find out more information as to how computer based exams are running in Kaplan centres please see the computer based exams section of our students FAQs.

Future courses

For courses starting in January & February 2021 (predominantly courses for the March 2021 sitting) we will not be running physical classroom courses as current lockdown measures are expected to last through the winter.

Kaplan have a wide range of remote learning options available as an alternative to help you continue to study, including Live Online options for:

  • Evenings
  • Afternoons
  • Full day weekday
  • Full day weekend

We also have a full range of award winning OnDemand courses. Please visit our ACCA timetable page for further information on the Live Online courses that are available.

If you are a sponsored student please discuss your options with your employer.

Foundations, Applied Knowledge and Law

Institute news

The ACCA has a remote invigilation solution which will allow students to sit Foundation, Applied Knowledge, and Law exams from home. Students will be able book the exam online, directly with the ACCA/British Council. Further details on how the remote exams will work, important pre exam information, and the process for enrolling for the exams can be found on the ACCA website.

Kaplan do have some availability to sit exams in our centres. To book an exam please visit our exams page. To find out more information as to how computer based exams are running in Kaplan centres please see the computer based exams section of our students FAQs.

Applied Skills (Excl Law) and Strategic Professional

Institute news

The ACCA cancelled the June 2020 sitting, however exams in the UK are expected to run as planned from September 2020 onwards in usual exam venues. The ACCA do have a remote invigilation solution should any lockdown restrictions mean that exams cannot be run in a particular location.

Who is best to contact for help and advice?

If you would like some support with technical questions while you are studying don't forget about our Academic Support team. They are available 7 days a week via email, live chat and 'request a callback' through MyKaplan.

If you are worried about your progress through your Apprenticeship, please speak to your talent coach.

For any other questions please contact our Student Services team via +44 (0) 161 259 7400 or

Please reach out to your account manager or send us an email to

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.

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