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There are several ways to contact Kaplan. Choose the relevant team or visit help and support.

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Network issues

We are experiencing issues with the network on 13th December 2019. We are working with our provider to resolve the issue. Therefore you may experience delays when trying to contact us. We apologise for any inconvenience.

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Help and support

Our FAQ section is made from real customer enquiries and updated regularly.

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UK locations

If you are looking for our centre locations, directions and local contact information.

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Business directory

If you’re looking to contact other Kaplan businesses and partners.

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Still not sure which team to contact?

For sales, business or apprenticeship related enquiries, call +44 (0) 161 259 7400.

Our UK phone lines are open:

Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:30pm
Saturday: 9:00am - 5:00pm
Sunday: 9:00am - 1:00pm

For all CFA, CAIA, FRM, CISI, IOC, IMC and Excel enquiries, call +44 (0) 207 920 3060.
(UK opening times for these enquiries are Monday to Friday 9am – 5pm)

If you are currently studying with Kaplan, visit our Student Services page to find out how we can help you.

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