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We offer Academic Support for specific courses — get subject matter help, like understanding theories or accounting principles.


Contact information

Student Services

For all AAT, ACCA, CIMA, ACA, CTA, ATT, Data Analytics, and Apprenticeship enquiries.

Email us
We’ll get back to you within 3 working days.
studentservices@kaplan.co.uk

Phone line opening times (GMT)

Mon – Thurs
8am – 6pm
Friday
8am – 5:30pm
Saturday
9am – 5pm
Sunday
9am – 1pm
UK Bank Holidays
9am – 1pm

Banking & Financial Services

For all CFA, CAIA, FRM, CISI, IMC and Excel enquiries.


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We'll get back to you within 3 working days.
citybookings@kaplan.co.uk

Phone line opening times (GMT)

Mon – Fri
9am – 5pm
Saturday
Closed
Sunday
Closed
UK Bank Holidays
Closed

Useful links

UK training centre locations

Our centre locations, directions and local contact information.

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Business directory

If you’re looking to contact other Kaplan businesses and partners.

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Safeguarding and mental health

Concerned about someone?

If you have any concerns about the welfare of a child or adult, please email safeguarding@kaplan.co.uk during working hours. This is a confidential email account.

Charities with out of hours support

NSPCC for concerns about young people: 0808 800 5000

Samaritans for concerns about mental health: 116123

More helpful organisations

We have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.

View all helpful organisations