Still not sure which team to contact?
For sales, business or apprenticeship related enquiries, call +44 (0) 161 259 7400.
Please note that our weekday opening hours have been updated to the below times. Weekend times remain the same.
Our UK phone lines are open:
Monday - Thursday:
Sundays and UK Bank Holidays:
8:00am - 8:00pm
8:00am - 5:30pm
9:00am - 5:00pm
9:00am - 1:00pm
Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:30pm
Saturday: 9:00am - 5:00pm
Sundays and UK Bank Holidays: 9:00am - 1:00pm
For all CFA, CAIA, FRM, CISI, IMC and Excel enquiries, call +44 (0) 207 920 3060.
(UK opening times for these enquiries are Monday to Friday 9am – 5pm)
If you are currently studying with Kaplan, visit our Student Services page to find out how we can help you.
Safeguarding and Mental Health
If you have any safeguarding concerns, please contact us via Safeguarding@kaplan.co.uk during working hours. It is a confidential email account.
There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.
We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.