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Academic Support

Once you enrol on an eligible course, you'll have access to a wide range of academic support through the MyKaplan platform.

Go to MyKaplan

Types of support available

Discussion forums

First, see if another student has already asked your question and received an answer. If not, feel free to post your question in the relevant discussion forum. The answer will be visible to all students, making it a great way to share tips and information.

Request a callback

Available for UK students only. Fill in the form, including a brief overview of your question, to request a callback.

Send us an email

Email academic support for assistance with understanding course material or to seek guidance on assignment requirements.

Start a live chat

Get immediate help with urgent questions or technical issues related to your studies.

Academic Support opening hours (GMT)

Mon – Thurs
8am – 8pm
Friday
8am – 5:30pm
Saturday
9am – 5pm
Sunday
9am – 1pm
UK Bank Holidays
9am – 1pm

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