This apprenticeship will benefit individuals in Banks, Building Societies, Life Insurers, and across all areas of Financial Services, looking to progress from a lower level or join the business in an entry level role. This apprenticeship is suitable for people typically employed as a Senior Financial Services Customer Adviser, or they could be in a customer-focused, telephony centre, digital banking, or branch network role, but the list isn’t exhaustive.
One of the key things to success is that the job role and Line Manager provide the opportunities, support and relevant work based projects to be able to contextualise and apply the apprentice’s learning back in the workplace, to gain real competency in that area.