Financial Services Administrator Apprenticeship (Level 3)

Apprentices on this programme offer vital administrative support to firms operating in the Financial Advice Market.

Learners will be stretched and challenged to develop a high level of technical knowledge and skills. They will gain a comprehensive understanding of the financial services sector, the regulatory requirements and products and services.

Apprentices learn how to deliver crucial support needed to provide an efficient, high quality, and compliant service to financial services clients.

Developed in partnership with globally recognised institutes and organisations of all sizes, a Kaplan Banking and Financial Services apprenticeship is anything but standard.

Who's it for?

Ideal for new starters in financial services or existing employees who are looking to gain new knowledge and broaden their skills. This apprenticeship ensures staff in support roles have the high level of technical knowledge and skills they need to provide administrative and compliance support to their employer. They will be equipped with a full understanding of key regulations and ethics.

Job roles

For this programme, it is essential that apprentices work in administrative support roles.

This apprenticeship will benefit individuals in Banks, Building Societies, Life Insurers, and across all areas of Financial Services, this is the perfect starting point for someone wanting to develop in the industry. This apprenticeship is suitable for people typically working in a support function within financial services, supporting clients or advisors within the organisation. They should have interaction with the financial products that are utilised within the business, through claims handling, compliance checks, payment provision or liaising with clients. In short a full support role within financial services administration.

One of the key things to success is that the job role and Line Manager provide the opportunities, support and relevant work based projects to be able to contextualise and apply the apprentice’s learning back in the workplace, to gain real competency in that area.

If you’re seeking to maximise the benefit of time used as part of off-the-job training and develop technical excellence coupled with sector relevant skills that can be directly applied to the role, this apprenticeship might be the right option for you.

Career progression

An apprentice’s journey doesn’t end when their apprenticeship has finished. This is just their first step to becoming a financial services professional. After completing their professional qualification and often with the support of their employer, apprentices can continue their studies and go on to become a member of a relevant financial services professional body.

On completion of the apprenticeship, it is recommended that individuals take some time to gain workplace experience where they could choose to study in a specialised field. They could progress onto a specialist apprenticeship such as Level 6 Senior Compliance and Risk Specialist or the Level 6 Financial Services Professional programme.

The Financial Administrator standard provides an ideal entry point for a career in the sector, with progression routes leading to a number of roles with full professional qualifications, such as paraplanner, financial advisor, mortgage advisor.

Eligibility

Regardless of age or prior attainment, anyone can do an apprenticeship provided they’re learning new skills and are employed in England, in a relevant role. Kaplan will support you to assess the job role suitability as part of your application.

To do this apprenticeship, employers may specify that candidates have at least a grade 5 GCSE (or equivalent) in maths and English. If apprentices don’t have this level of maths and English, Kaplan offers free resources and support to make sure they develop their understanding and application of these subjects by the end of the apprenticeship.

Learners starting their apprenticeship without Level 2 in maths or English will complete a Level 1 Functional Skills qualification.

Level

Level 3

Apprenticeship

Financial Services Administrator

19 months with Gateway at 15 Months. Duration may vary depending on pathway chosen.

Costs / funding band

£12,000
Free for learners

Qualifications

CF1 through the CII.

Looking to upskill your staff?

Get in touch

Aiming to launch your career?

Look for a vacancy

About the programme

check

Leaders in our field

Banking and Finance apprenticeships are developed in partnership with some of the UK’s leading retail banks, insurance, wealth management and investment firms.. We understand the requirements of organisations big and small working in an FCA regulated environment.

check

Future facing

Our programmes and support tools are developed with market leading employers. We understand the current and future needs of the industry and how to equip individuals to be ready for change.

check

Comprehensive learning

Learners attend scheduled classes involving lots of practical discussion and application.Our programmes provide a varied learning experience to give learners the knowledge they need and to ensure they meet the latest standards of the industry and organisation.

check

Expert teaching

Our tutors are all subject matter experts, with real world experience, and teach groups of diverse like minded learners from organisations across the UK.

Included in this Apprenticeship

Our Financial Services Administrator apprenticeship integrates modules of technical training with work based experience. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.

For each module, learners benefit from attending small, scheduled Live Online classes taught by a subject matter specialist. Each apprentice will also have access to online materials which they will be directed to use. Classes are interactive and discursive, giving apprentices quality time with tutors and sector peers to support the development of their knowledge and skills and bring new perspectives to their thinking.

CF1 through the CII

UK Financial Services, Regulation and Ethics (CF1) is ideal for anyone working in administrative, operational and technical support roles. At the end of this unit, candidates should be able to demonstrate a knowledge and understanding of the:

Purpose and structure of the UK financial services industry
Different financial asset classes and product types
Process of giving advice and the main areas covered
Ethics, regulatory processes, rules and legislation underpinning UK financial services
Use of the financial regulators’ powers and responsibilities to protect the market’s integrity
The impact on individuals and firms of these regulators’ powers

This will provide credits for any future career specialisation if accreditation is continued with the CII.

Self study

Optional Microsoft Specialist Skills

Optional modules covering core Microsoft products, over 100 hours of online tuition supports learners in preparing for Microsoft accreditations. Globally recognised, our tuition and exams available at Associate and Expert levels will equip apprentices with the skills to unlock the potential of Microsoft Office products.

Available in a range of subjects including

Word
Excel
Powerpoint

Self study

Skills development

To complement the technical training, apprentices will develop sector relevant skills at the right time for their job role. Areas of focus for this apprenticeship include customer relationship management, delivering results, teamwork, communicating and influencing, problem solving, continuous improvement, personal development, honesty and integrity. Apprentices will have a higher level of competence and confidence to assess customer advisory improvements and be able to make recommendations to key stakeholders.

Through discussion with their talent coach and line manager, apprentices will be directed to skills resources at the most optimal point in their programme and depending on the specific needs of their job role. Their talent coach will then support the ongoing development of these skills in the workplace during progress review meetings.

date_range Timetables

This apprenticeship will be available at set times in the year - please contact us for details of our next start date.

Get in touch

Why choose Kaplan?

Leaders in our field

Banking and Finance apprenticeships are developed in partnership with some of the UK’s leading retail banks, insurance, wealth management and investment firms. We understand the requirements of organisations, big or small, working in an FCA regulated environment.

Future facing

Our programmes and support tools are developed with market leading employers. We understand the current and future needs of the industry and how to equip individuals to be ready for change.

Comprehensive learning

Learners attend scheduled classes involving lots of practical discussion and application. Our programmes provide a varied learning experience to give learners the knowledge they need and to ensure they meet the latest standards of the industry and organisation.

Expert teaching

Our tutors are all subject matter experts, with real world experience, and teach groups of diverse like minded learners from organisations across the UK.

Support for employers:

Named client solutions point of contact to support you at every stage
Recruitment service to help you hire an apprentice for a new vacancy
Transparency throughout the application and onboarding process for your learners
Sector expert tutors and talent coaches delivering relevant training and development
Learning that is applied to your organisation through work based experience
Accurate, timely and accessible tracking for each learner
Line Manager visibility of your learner’s portfolio dashboards

Support for learners:

Tutor contact via email outside of scheduled classes
Regular 1:1 contact and progress reviews with their line manager and a named, industry experienced talent coach to keep them on track, review their portfolio and get them fully prepared for their End Point Assessment.
Peer to peer contacts from across the industry - creating opportunities to spark new ideas and get new perspectives
Apprenticeship ePortfolio to track their progress, capture off-the-job activity and hours, manage and capture progress reviews, upload evidence, as well as communication with their Talent Coach
Student Service support available 362 days a year
Work based projects and support from a line manager to be able to contextualise and apply their learning back in the workplace