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Ensuring the safety of our students and staff

This guidance was last updated on 4th April 2022, and is based on the UK Government guidance in place at that time.

The government has now announced its plans for living with COVID, our safety procedures have been updated in light of these announcements. These changes only affect England with the guidance issued by the Scottish Government remaining unchanged.

Our training locations are fully open for classroom courses and the hosting of Computer Based Exams. 

Until guidance changes in Scotland, we will continue to follow all social distancing protocols including the legal requirement to wear a face mask in most indoor settings unless you are exempt from doing so because of specific circumstances.

Please protect yourself and other so far as you are able:

  • Wear face coverings in crowded areas
  • Stay at home if you have COVID like symptoms
  • Get fully vaccinated
  • Cover your coughs and sneezes, and stick to good hygiene practices
  • Respect personal space
  • Follow the UK government guidance.

Wear face coverings in crowded areas

We recommend that our staff, students and candidates wear face coverings when entering and moving around our centres, especially in crowded areas.

Stay at home if you don’t feel well

If you are experiencing symptoms of respiratory disease, please don’t come into a Kaplan location until:

  • You feel better and no longer have a temperature
  • 5 days after testing positive for COVID.

Please follow government guidance.

Get fully vaccinated

Vaccination against COVID-19 is free for everyone in the UK, including international students. Find out more about booking vaccinations and boosters on the NHS website.

Cover coughs and sneezes, and stick to good hygiene practices

Covering coughs and sneezes will help reduce the spread of viruses. Please follow safe hygiene and handwashing before and during your time in a Kaplan location. We will continue to undertake an enhanced cleaning regime and provide additional hand sanitising stations in key communal areas at our locations.

We will also continue to provide anti-bacterial wipes at each Computer Based Exam workstation for our candidates to use.

Respect personal space

Please also respect other people’s wishes for extra space where possible.

Let us know about concerns

Students who have any concerns should contact studentservices@kaplan.co.uk

Clients who have any concerns should raise them with their account manager or email clientservices@kaplan.co.uk