Contact us

There are several ways to contact Kaplan. Choose the relevant team or visit help and support.

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Do you have more than 6 learners? *

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Do you have more than 5000 employees? *

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First Name *

Last Name *

Email *

Phone *

Company name *

Do you have more than 6 learners? *

Tell me more about: *

Do you have more than 5000 employees? *

Are you a PLC? *

What type of business are you? *

Lead Source (Secondary):

Yes, I’m happy to receive updates about relevant products and services from Kaplan. I understand I can unsubscribe at any time. Please see our Privacy Policy for further details on how we handle your data.

Help and support

Our FAQ section is made from real customer enquiries and updated regularly.

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UK locations

If you are looking for our centre locations, directions and local contact information.

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Business directory

If you’re looking to contact other Kaplan businesses and partners.

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Still not sure which team to contact?

For sales, business or apprenticeship related enquiries, call +44 (0) 161 259 7400.

Please note that our weekday opening hours have been updated to the below times. Weekend times remain the same.

Our UK phone lines are open:

Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:30pm
Saturday: 9:00am - 5:00pm
Sunday: 9:00am - 1:00pm

For all CFA, CAIA, FRM, CISI, IOC, IMC and Excel enquiries, call +44 (0) 207 920 3060.
(UK opening times for these enquiries are Monday to Friday 9am – 5pm)

If you are currently studying with Kaplan, visit our Student Services page to find out how we can help you.

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via Safeguarding@kaplan.co.uk during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.