Skip to main content

Making sure all learning needs are met

Woman writing on a notepad

Working as a Special Educational Needs Coordinator is very much like being a detective.

It’s important to gather much information from the learner, talent coaches, tutors and their assessment - so you can figure out the best plan of support. One strategy doesn’t work for everyone!

When I joined in February 2021, I was super excited to get started as my role was the first of its kind at Kaplan. My job is to deliver an inclusive learning environment, which makes learning accessible to all our apprentices with learning difficulties and disabilities (LLDD), while becoming independent and autonomous in their learning and placement.

Almost all apprenticeships can be made accessible, and being disabled should not restrict peoples’ career choices. It’s possible, for example, for deaf people to work in music publishing, visually impaired people to take apprenticeships in photography and apprentices with dyslexia to support teaching and learning in schools.

Since I joined Kaplan, all apprentices (Accountancy and Tax/Financial Services) and non - apprentices that have declared an additional learning need have been contacted and offered support with their exam access arrangements and reasonable adjustments.

When I initially started contacting learners in April this year, there were 433 learners ‘in-learning’ with an additional learning support requirement (Level 2-6 = 154 learners, Level 7 = 279 learners).

Making progress

To date, we currently have 474 learners ‘in-learning’ with an additional learning support (ALS) requirement (Level 2-6 = 141 learners, Level 7 = 333 learners). We have now contacted every single one of those learners and offered them support, exam access guidance or advice, reasonable adjustments and support plans (if required).

As a result, we have a total of 78 support plans for apprentices and 8 support plans for non- apprentices. Subsequently, we have reduced the achievement gap of LLDD learners and non LLDD learners by 4.7%.

Training staff

As an educator, we all have a responsibility to support these learners in their apprenticeship journey. I have, therefore, delivered training sessions of the ALS processes, which also includes our main areas of additional learning needs. This is dyslexia, for all apprenticeship delivery teams (Level 2-7) and the four regional teams in faculty.

This ensures we are all working harmoniously and practising the same process to ensure learners are getting the support they need. It’s also important that they are equipped with tools that allow them to identify needs early so that intervention and provision is awarded sooner rather than later.

My aim is for the ALS team to grow and with it the knowledge and understanding of LLDD across teams at Kaplan. I want to ensure all learners with LLDD feel comfortable and confident in declaring their additional learning needs and achieve their apprenticeship without any barriers.

To discover more about our commitments to inclusive learning, please visit our EDI page.

An image of Poppy Laila

Written by Poppy Laila

Poppy is the Personal Development and Inclusion Manager at Kaplan and is committed to promoting equity and maximising inclusivity in education and apprenticeship settings. She chairs Kaplan's EDI (Equality, Diversity, and Inclusion) and careers groups.


Related articles

How to achieve true equity in education with Dr. Iwi Ugiagbe-Green

How to achieve true equity in education with Dr. Iwi Ugiagbe-Green

Dr Iwi Ugiagbe-Green shares how data, empathy, and equity can close education gaps and help every learner thrive.

Kaplan

3 minute read

How to pass the ACCA Financial Management (FM) exam

How to pass the ACCA Financial Management (FM) exam

Our expert tutor, Harry Girling, has provided guidance on how to pass ACCA FM.

Harry Girling

6 minute read

The data-driven accountant: Skills for the future

The data-driven accountant: Skills for the future

Discover how accountants can adapt and thrive in an AI-driven world with our Learn Better podcast guest, Chiraag Swaly.

Kaplan

2 minute read

View all articles