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Current vacancies at Kaplan UK

We're pleased you've decided to explore a career with Kaplan UK. Any current vacancies are listed below.

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Current vacancies

You may also wish to check the current UK vacancies with Kaplan International Colleges.

Business & Customer Service Tutor - Liverpool (Ref: JR195376)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • The KPE Tutor is responsible for the high-quality and inspirational delivery of a range of courses and syllabi in direct support of Kaplan Pre-Employment services. This includes the delivery of contextualised and differentiated teaching and learning which flexibly supports the diverse requirements of a range of Pre-Employment clients
  • The role requires a good working knowledge of Ofsted gradings and requirements to ensure consistent and effective delivery of teaching and learning of (at least) Grade 2 standard.
  • KPE tutors are required to work closely with colleagues to ensure that whilst in-training the transferrable skills of the client group are identified and matched to current KPE vacancies.
  • This is a peripatetic role which requires flexible delivery of services at various sites including: Kaplan Centres, JCP’s and other appropriate venues to meet the needs of the business

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Closing date: 17th December 2018

Client Solutions Administrator - Manchester (Ref: JR195238)

Contract type: Permanent

Contracted hours: 37.5

Summary

This role is designed to provide administrative support to the Client Solutions team and across the wider Kaplan Talent Partners business, predominantly with the handling of any 3rd party technical enrolments.

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Closing date: 17th December 2018

Client Support Coordinator - London (SE1) (Ref: JR195377)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Provide a high standard of client service to support requirements of the Kaplan LPD business
  • Provide a high standard of admin support to Kaplan LPD faculty and sales teams
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Ensure that projects are delivered on-time, within scope and within budget
  • Ensure the high quality of our delegates’ experience
  • Administer client webinars using the Webex platform
  • Organise the production and delivery of programme materials (booklets, slides, reports), and be responsible for their quality
  • Liaise with external stakeholders to organise rooms, equipment and catering requirements for client programmes and events
  • Build professional relationships with all internal and external Kaplan stakeholders
  • Respond to clients’ requests providing excellent customer service and acting as an ambassador of Kaplan
  • Work collaboratively across Kaplan
  • Ensure the confidentiality and security of all client information
  • Prepare invoices following instructions and internal processes
  • Provide ad hoc support to the Head of Operations and other members of the Kaplan LPD team

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Closing date: 17th December 2018

Director of Business Delivery - London (N7) (Ref: JR194073)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Lead the building of the operations teams and the development of the robust systems and processes needed to establish the SQE
  • Lead the operations teams in the successful delivery of the SQE

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Closing date: 4th January 2019

Recruitment Coordinator - Liverpool (Ref: JR195356)

Contract type: Permanent

Contracted hours: 37.5

Summary

To proactively promote Kaplan Skills and Employment services to a range of key stakeholders including but not limited to, unemployed job seekers, JCP Work Coaches and other (agreed) candidate/learner referral sources/partners.

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Closing date: 17th December 2018

Senior Administrator - Liverpool (Ref: JR195348)

Contract type: Permanent

Contracted hours: 37.5

Summary

To lead on administrative responsibilities within Kaplan Skills and Employment ensuring that information is provided promptly accurately to the Management Team.

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Closing date: 17th December 2018

Student Experience Officer CBE - London N7 (Ref: JR195508)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Provide students with an outstanding computer based exam experience
  • Complete all administrative tasks efficiently, on time and to a high standard
  • Run examination sessions efficiently and in compliance with regulations

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Closing date: 2nd January 2019

Student Services Advisor - Manchester (Ref: JR195400)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To provide outstanding advice and support for existing and prospective students
  • To maximise revenue by upselling/cross-selling Kaplan products
  • To ensure that all performance KPI’s are achieved and maintained at all times

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Closing date: 17th December 2018

Talent Coach - Birmingham (Ref: JR195398)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To coach, monitor and mentor learners in their chosen apprenticeship pathway and to provide guidance and support in order to achieve a successful outcome

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Closing date: 17th December 2018

Talent Coach - London (Ref: JR195481)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To take full responsibility for a caseload of learners on Apprenticeship programmes across the Accountancy and Tax provision.

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Closing date: 2nd January 2019

Talent Coach - London (Ref: JR195482)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To take full responsibility for a caseload of learners on Apprenticeship programmes across the Accountancy and Tax provision.

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Closing date: 2nd January 2019

Talent Coach - Virtual (Nottingham) (Ref: JR195559)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To coach, monitor and mentor learners in their chosen apprenticeship pathway and to provide guidance and support in order to achieve a successful outcome
  • Applicant must reside in Nottingham area

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Closing date: 2nd January 2019

UX Designer - Manchester (Ref: JR195285)

Contract type: Fixed term

Contracted hours: 37.5

Summary

The primary responsibility is to drive continuous improvement through leading and delivering design projects that have users at the heart of what we do as a company. This is a hands on design role, identifying user needs, prototyping solutions, testing ideas with UX researchers and refining designs with data and user feedback. Kaplan is a global company and is investing significantly in its online products and services, in order to make improvements to the user interface and the user experience of our customer journeys.

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Closing date: 17th December 2018

UX Researcher - Manchester (Ref: JR195284)

Contract type: Fixed term

Contracted hours: 37.5

Summary

Driving best practice UX is a high priority at Kaplan. This role is working closely within the Design team to translate customer research and insights into effective solutions for the business. The main focus is conducting customer research and analysing the results, in order to make business recommendations and inform the design of Kaplan UK’s digital presence, for both accuracy and conversion optimisation. This role will be high impact role in a fast-growing area for someone who is passionate about UX and confident to promote a customer centric approach to driving business objectives.

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Closing date: 17th December 2018