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Current vacancies at Kaplan UK

We're pleased you've decided to explore a career with Kaplan UK. Any current vacancies are listed below.

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Current vacancies

You may also wish to check the current UK vacancies with Kaplan International Colleges.

Client Services Account Manager - Manchester (Ref: JR199265)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Build and sustain strong relationships with client
  • Be the single point of contact for all client queries
  • Matrix manage the provision of excellent client service and delivery
  • Own the collating and reporting information to client
  • Ensure increase in client satisfaction with service, as measured by bi-annual NPS survey
  • Review and management of inaccuracies or queries through to resolving and identification of root cause / prevention

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Closing date: 18th June 2019

Client Services Officer - Manchester (Ref: JR199386)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Build and sustain strong relationships with client groups
  • Maximise client retention through the provision of an excellent client service and information
  • Support management in collating and reporting information to clients

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Closing date: 18th June 2019

Client Services Officer - Manchester (Ref: JR199389)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Build and sustain strong relationships with client groups
  • Maximise client retention through the provision of an excellent client service and information
  • Support management in collating and reporting information to clients

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Closing date: 18th June 2019

Client Support Administrator - London (Ref: JR199393)

Contract type: Fixed Term

Contracted hours: 37.5

Summary

  • To provide outstanding advice and support for existing and prospective students, in person, via email and telephone
  • Build and sustain strong relationships with clients, maximise client retention through the provision of an excellent client service
  • Respond to client and students requests providing excellent customer service
  • Administer student and client enrolments within agreed service level targets
  • To maximise revenue by upselling/cross-selling across all FM products
  • Support management in collating and reporting information to clients
  • Provide accurate and clear management information in line with agreed KPIs
  • Apply Lean principles, share efficiencies and improvements within the team

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Closing date: 18th June 2019

Compliance Archiver - Manchester (Ref: JR199615)

Contract type: Fixed Term

Contracted hours: 37.5

Summary

  • To perform End-to-End checks on learners evidence packs for learners leaving and completing the programme, ensuring evidence is supplied to support delivery claimed.
  • Conduct learner records checks in line with pre-determined working papers and support the production of reports outlining current programme health weighting, funding at risk and clear remedial action requirements or recommendations to changes/ implementation of controls.
  • Organising learner files, in line with compliance parameters prior to archiving.

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Closing date: 25th June 2019

Compliance Team Leader - Manchester (Ref: JR199554)

Contract type: Permanent

Contracted hours: 37.5

Summary

To manage the day to day supervision and HR requirements for the Compliance team, performing checks on completed work by the compliance team giving assurance that controls in place and decisions being made by the team safeguard funding claimed. Oversee audits and learner record checks in line with pre - determined working papers and support the production of reports outlining current programme health weighting, funding at risk and clear remedial action requirements or recommendations to changes/ implementation of controls.

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Closing date: 25th June 2019

Developer - Manchester (Ref: JR199621)

Contract type: Permanent

Contracted hours: 37.5

Summary

This role sits within Kaplan’s Instructional Design and Development team, which is responsible for creating all of the online learning resources used by Kaplan’s students of professional examinations. We are a close and supportive team, but since we create and maintain a suite of several thousand learning resources, at times it is very fast-paced, and it can be pressured when deadlines are close.

This role will be responsible for the development of new and existing online learning resources (SCORM objects, assessments, PowerPoints, some documents).

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Closing date: 25th June 2019

Email Marketing Executive - Manchester (Ref: JR199285)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • The purpose of the role is to support the implementation the Email Marketing strategy delivering B2C and B2B prospect, retention and recruitment email campaigns to generate leads and sales for Kaplan and associated other brands
  • Manage data selections, co-ordinate email asset development and execute the Email Marketing testing plan to grow the channels contribution to overall marketing objectives

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Closing date: 18th June 2019

LMS Administrator - Manchester (Ref: JR199160)

Contract type: Permanent

Contracted hours: 37.5

Summary

To complete all allocated Learning Management System (LMS) tasks

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Closing date: 18th June 2019

LMS Coordinator - Manchester (Ref: JR199159)

Contract type: Permanent

Contracted hours: 37.5

Summary

To complete all allocated Learning Management System (LMS) tasks

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Closing date: 18th June 2019

Quality Coach - Virtual (Ref: JR199062)

Contract type: Permanent

Contracted hours: 37.5

Summary

To carry out internal quality assurance across Financial Services apprenticeship provision and other sectors including but not limited to Accountancy and Tax, and Management, in order to maintain a consistent and high quality learner journey

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Closing date: 18th June 2019

Selections and Reporting Analyst - Manchester (Ref: JR199172)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Responsible for the accurate selection of audiences for marketing and student communications for both B2B and B2C email activity.
  • Responsible for the end-to-end process of delivering marketing and channel reporting, adopting a continuous improvement methodology, whilst ensuring the accurate and timely delivery. Working in a fast paced environment supporting multiple brands and accountancy products.
  • Responsible/support the delivery of ad-hoc reporting or analytical requirements.

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Closing date: 18th June 2018

Senior Client Services Officer - Manchester (Ref: JR199261)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Build and sustain strong relationships with client
  • Maximise provision of excellent client service and information
  • Support management in collating and reporting information to client
  • Coaching and training of team members
  • Review and management of inaccuracies or queries through to resolving and identification of root cause / prevention
  • Escalation to manager of priority issues

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Closing date: 18th June 2019

Senior Logistics Officer - Manchester (Ref: JR199622)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Coordinate tasks and resources in accordance with daily requirements, ensuring the delivery of both internal and external stakeholder expectations.
  • Provide accurate and clear management information in line with agreed KPIs
  • Identifying and implementing improvements and efficiencies within the department.

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Closing date: 25th June 2019

Senior Marketing Executive - Manchester (Ref: JR199074)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Working within the Strategic Marketing Team, the purpose of the role is to be the marketing champion and lead for Apprenticeships and be the key interface with stakeholders to own and lead the requirements gathering and delivery of marketing activity to support that area of the business.
  • This role will also act as the marketing lead for the ACA & Tax qualifications, Osborne books and provide support for our B2B client solutions team.

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Closing date: 18th June 2019

Senior Web Analyst - Manchester (Ref: JR199173)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • The purpose of the role is to be responsible and accountable for the analytics implementation, maintenance and management across existing and new websites under the Kaplan portfolio.
  • To be the central point of contact for the business on web analysis and tracking as well as championing digital analytics to stakeholders around the business.

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Closing date: 18th June 2019

SQE Academic Director - London (N7) - (Ref: JR199428)

Contract type: Permanent

Contracted hours: 37.5

Summary

In April 2017, the Solicitors Regulation Authority (SRA) announced their decision to introduce a new Solicitors Qualifying Examination (SQE). The introduction of the SQE will bring significant change to the current qualification framework and will be the sole route to qualifying as a Solicitor of England and Wales. In 2018, following an extensive tender process, Kaplan was appointed as the independent assessment organisation for the SQE.

Following the appointment of the Director of Psychometrics, Director of Operations, Programme Manager and Contract Manager, as well as the promotion of our existing Director of the SQE to Director of Assessment and the appointment of a new Director of the SQE, we are now seeking to complete the building of our senior team by appointing an Academic Director of the SQE. Drawing upon the expertise and experience of the Kaplan team particularly in its delivery of the Qualified Lawyers Transfer Scheme (QLTS) and the experience and expertise of the Academic Director of QLTS, this position will have ultimate responsibility for the content and quality of the Stage 2 pilot assessment (scheduled for 2019) and the final assessments (scheduled to begin in 2021).

The successful candidates will become part of the leadership team who will have collective responsibility for building the team and developing, piloting and delivering the new examination to upwards of 13,000 candidates per year.

This is a high profile, demanding and influential role. Working closely with the SRA, the Director of the SQE and the academic team it offers an exciting and rare opportunity to be part of the team responsible for establishing, operating and growing a major new national licensing examination.

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Closing date: 18th June 2019

Student Experience Officer - Bristol (Ref: JR199201)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Provide all students and visitors with an outstanding experience in Kaplan training locations
  • Ensure all administrative tasks within the remit of Student Experience are completed efficiently, in a timely manner and to a high standard
  • To ensure the training location is ready for our students during operating hours

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Closing date: 18th June 2019

Student Experience Officer - Norwich (Ref: JR199551)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Provide all students and visitors with an outstanding experience in Kaplan training locations
  • Ensure all administrative tasks within the remit of Student Experience are completed efficiently, in a timely manner and to a high standard
  • Ensure the training location is ready for our students during operating hours

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Closing date: 18th June 2018

Talent Coach - Home-based (Ref: JR198958)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To coach, monitor and mentor learners in their chosen apprenticeship pathway and to provide guidance and support in order to achieve a successful outcome within the Financial Services Sector
  • Development and delivery of product and materials in Financial Services

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Closing date: 18th June 2019

Talent Coach - Leeds (Ref: JR199007)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To coach, monitor and mentor learners in their chosen apprenticeship pathway and to provide guidance and support in order to achieve a successful outcome

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Closing date: 18th June 2019

Talent Coach - Leeds (Ref: JR199051)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To coach, monitor and mentor learners in their chosen apprenticeship pathway and to provide guidance and support in order to achieve a successful outcome

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Closing date: 18th June 2019

Talent Coach - London (Ref: JR199282)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To coach, monitor and mentor learners in their chosen apprenticeship pathway and to provide guidance and support in order to achieve a successful outcome.

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Closing date: 18th June 2019

Talent Coach - London (Ref: JR199387)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To take full responsibility for a caseload of learners on Apprenticeship programmes across the Accountancy and Tax provision.

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Closing date: 18th June 2019

Talent Coach - Nottingham (Ref: JR199318)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To coach, monitor and mentor learners in their chosen apprenticeship pathway and to provide guidance and support in order to achieve a successful outcome

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Closing date: 18th June 2019

Talent Coach (Development) - Flexible (National) (Ref: JR199179)

Contract type: Permanent

Contracted hours: 37.5

Summary

To coach, monitor and mentor new Talent Coaches both within the Talent Coach Academy and CPD development training providing guidance and support in order to achieve a successful outcome

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Closing date: 18th June 2019

Team Manager - Virtual (Ref: JR199634)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Providing leadership to a team of Talent Coaches to ensure the quality and timely completion of apprenticeships.
  • Providing training, development and standardisation to new and existing talent coaches to ensure competent delivery of apprenticeships and technical knowledge.

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Closing date: 25th June 2019

Tutor - Birmingham (Ref: JR199614 )

Contract type: Permanent

Contracted hours: 37.5

Summary

  • Continuously build your knowledge, skills and capabilities, and contribute to building those of your colleagues
  • Provide an outstanding classroom and/or live online experience to students, in line with our product, scheduling, learning technology and other commitments
  • Ensure students achieve excellent learning and assessment outcomes
  • Contribute to improving organisational efficiency and to business development

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Closing date: 25th June 2019

Validation and Claims (TAS) Officer - Manchester (Ref: JR199618)

Contract type: Fixed Term

Contracted hours: 37.5

Summary

  • To validate the information presented and process information creating a learner record in The Apprenticeship Service (TAS) portal linked to the corresponding employer.
  • Performing checks on to ensure that the data entered into the portal matches the data entered on the ILR (individual learner record) completing the end to end process of registering learner and securing a digital handshake to draw down funding.
  • Supporting the production of reports outlining current status of learner records where funding is at risk and outlining clear remedial action requirements or recommendations to clear issues and promote funding drawdown.

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Closing date: 25th June 2019

Validation and Claims (TAS) Team Leader - Manchester (Ref: JR199552)

Contract type: Fixed Term

Contracted hours: 37.5

Summary

  • To manage the day to day supervision and HR requirements for the Validation and Claims staff directly linked to processing of into The Apprenticeship Service (TAS) portal.
  • Performing checks on completed work by the team giving assurance that controls in place and the end to end process of registering learner and securing a digital handshake to draw down funding.
  • Overseeing the collection and storage of all contracts for employers linked to Kaplan in the TAS portal.
  • Timely financial and data reporting in accordance with internal and external stakeholder requirements is imperative.
  • The production of reports outlining current Status of records where funding is at risk and clear remedial action requirements or recommendations to clear issues and promote funding draw down.

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Closing date: 25th June 2019

Validation and Claims Team Leader - Manchester (Ref: JR199553)

Contract type: Permanent

Contracted hours: 37.5

Summary

  • To manage the day to day supervision and HR requirements for the Validation and Claims staff directly linked to processing of into The ILR (individual learner record).
  • Performing checks on completed work by the team giving assurance that controls in place are followed to enable the processing and upload of the outcome event(s) to the ILR triggering compliant and accurate funding drawn down from the prime provider for example the ESFA.
  • Timely financial and data reporting in accordance with internal and external stakeholder requirements is imperative.
  • The production of reports outlining current status of learner records funding cannot be claimed and clear remedial action requirements or recommendations to clear issues to achieve funding drawdown.

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Closing date: 25th June 2019

Awards & Accreditations