Skip to main content
Dotted circle shape

Ask anything.
Get answers instantly.

Get answers to questions about courses, qualifications, study methods, and exams — powered by the Kaplan knowledge base.

Tips for best results

To get faster and more accurate answers, it helps to provide as much information as possible from your very first message.

Skills and behaviour pictogram

Include your qualification

Add the qualification name to your prompt (e.g. ACCA, CIMA, AAT, ACA) so that the bot understands the required details.

Skills and behaviour pictogram

Add your study method

Tell us how you're studying or how you'd like to study - Classroom location, Live Online, OnDemand, Distance Learning.

Skills and behaviour pictogram

Be specific and give detailed context

For example, "how do I book a CIMA case study exam" works much better than a generic "how do I book an exam".

Skills and behaviour pictogram

Keep multiple questions together

Lots of related queries? Ask it all in one message to get a complete response.

Skills and behaviour pictogram

Rephrase for completeness

If the initial answer seems incomplete, try asking again with extra details or different phrasing to unlock the right response.