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Pass Guarantee

Our expert tutors, and award winning delivery methods help thousands of people to achieve their goals every year. So, if you don’t get the results you were expecting at first, we will give you extended course access and tutor support for FREE until you do. With Kaplan, your success is guaranteed.

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What you’ll get

You’ll get different types of support depending on the study method chosen.

Classroom Pass Guarantee

  • Retake Classroom or Live Online courses (where available) an unlimited number of times for FREE until you pass.
  • Receive access to new syllabus material where needed.
  • Access additional online content and a new mock exam*.
  • Receive an extension of tutor support.
  • Receive guidance on how to direct your efforts for your resit.
  • Extended MyKaplan access. Content for your original course will be available for a further three months.

Live Online Pass Guarantee

  • Retake Live Online courses (where available) an unlimited number of times for FREE until you pass.
  • Receive access to new syllabus material where needed.
  • Access additional online content and a new mock exam*.
  • Receive an extension of tutor support.
  • Receive guidance on how to direct your efforts for your resit.
  • Extended MyKaplan access. Content for your original course will be available for a further three months.

OnDemand Pass Guarantee

  • Receive access to new syllabus material where needed.
  • Access additional online content, and a new mock exam*.
  • Receive an extension of tutor support.
  • Receive guidance on how to direct your efforts for your resit.
  • Extended MyKaplan access. Content for your original course will be available for a further three months.

Pass Guarantee is not available for Distance Learning courses.

*CIMA Certificate in Business Accounting subjects do not include an additional mock exam.

Eligibility

Our Pass Guarantee is available across the AAT, CIMA, ACCA, ATT, and CTA qualifications. To get the Pass Guarantee, you’ll need to buy a full course (the components of a full course may differ by qualification). You'll also need to fulfil the following criteria.

1

Attempt all assessments

Make reasonable attempts at all programmed course tests and mock exams. There’s no need to achieve a specific mark.

2

Complete the course

Depending on your chosen study method, you’ll either need to attend all lessons, view all online lectures, or complete all online modules.

3

Attempt the real exam

Fixed window exams must be attempted in the scheduled exam sitting for that course. For courses with unscheduled exams, attempts must be made within the specified time frame for your course.

Full eligibility details can be found in our Terms and Conditions. If you are not eligible for pass guarantee, limited resit resources will be available in your original course.

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How to redeem

Call us on 0161 259 7400 to activate the Pass Guarantee. Once your eligibility has been confirmed and you are enrolled, the new course will appear in your MyKaplan account.