Changing your exam
Rearranging your exam
You must NOT rearrange your exam with Pearson directly or via your MyCIMA account. You should only make changes through Kaplan, adhering to our terms and conditions; otherwise, your exam will be cancelled.
Contact us if you need to rearrange your exam. We need a minimum of 5 working days' notice to make any changes. This doesn't include the day of the exam or the day you request the change.
For CIMA Case Study Exams, a minimum of 5 clear working days' notice will only be available while the exam registration window for your case study exam is open. Therefore, you will not be permitted to rearrange or cancel your Case Study exams once the official scheduling window has closed. For further details on the closing dates, please see the booking window dates.
Cancelling your exam
Cancelled exams are non-refundable. Please refer to our terms and conditions and contact us should you have any queries.