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info_outline Classroom courses and CBEs are running from our centres and will gradually return to full capacity with additional measures to minimise the spread of the virus. See our COVID pages for details.

Coronavirus advice ›

home About Coronavirus Student well-being advice
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Student well-being advice

There are times when we all need a little extra help and support and our student wellbeing is of paramount importance to us. We've pulled together some blogs and supportive information to help you at times when you need it.

Download a summary of how we will support you with your wellbeing. (PDF 3.2MB)

We are running a series of events for our learners, starting in Mental Health Awareness Week in May.

You can take part in any or all of the monthly sessions between May and July on 'Life After Lockdown: How to strengthen our Mental Fitness". They're free to attend but have limited capacity, so book soon. They will be led by an expert mental health speaker, Ross McWilliam of MindSetPro. The first session is on how to adjust from working from home to office or hybrid working.

Watch our YouTube videos for more help and support:

Life After Lockdown - How to Strengthen Your Mental Fitness Session 1 launch

How To Cope with Mental Health in Lockdown and Beyond launch

Mental Health - Breaking the Taboo launch

Find out more:

View Instagram Live sessions 
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Still not sure which team to contact?

For sales, business or apprenticeship related enquiries, call +44 (0) 161 259 7400.

Our UK phone lines are open:

Monday - Thursday:
Friday:
Saturday:
Sunday:
8:00am - 8:00pm
8:00am - 5:30pm
9:00am - 5:00pm
9:00am - 1:00pm

Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:30pm
Saturday: 9:00am - 5:00pm
Sunday: 9:00am - 1:00pm

For all CFA, CAIA, FRM, CISI, IOC, IMC and Excel enquiries, call +44 (0) 207 920 3060.
(UK opening times for these enquiries are Monday to Friday 9am – 5pm)

If you are currently studying with Kaplan, visit our Student Services page to find out how we can help you.

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via Safeguarding@kaplan.co.uk during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.