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info_outline From 29th October all our classroom courses will be delivered via Live Online until further notice. Our centres are open for Computer Based Exams (CBE) only, which are running with safety measures in place.

More information can be found on the institute advice pages ›

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Student well-being advice

There are times when we all need a little extra help and support and our student wellbeing is of paramount importance to us. We've pulled together some blogs and supportive information to help you at times when you need it.

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How to restart your career plans

  • Article
We’ve come up with a list of ways to help make the most of the current circumstances, in relation to your career plans.
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Managing Anxiety

  • Article
We’ve put a list together of ways to help prioritise your mental and physical health during this difficult time.
Learn Better Self Study Options

The remote learner - tips for self-study

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COVID-19 is forcing everyone to make changes to their everyday lives. Although these changes mean you’ll need to do things differently, the way we learn remains the same.

Information pages





Still not sure which team to contact?

For sales, business or apprenticeship related enquiries, call +44 (0) 161 259 7400.

Our UK phone lines are open:

Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:30pm
Saturday: 9:00am - 5:00pm
Sunday: 9:00am - 1:00pm

For all CFA, CAIA, FRM, CISI, IOC, IMC and Excel enquiries, call +44 (0) 207 920 3060.
(UK opening times for these enquiries are Monday to Friday 9am – 5pm)

If you are currently studying with Kaplan, visit our Student Services page to find out how we can help you.

Safeguarding and Mental Health

If you have any safeguarding concerns, please contact us via during working hours. It is a confidential email account.

There are two very good charities who have out of hours support: NSPCC for concerns about young people 0808 800 5000 or the Samaritans 116123.

We can also signpost you to several helpful organisations - we have collated contact details of organisations such as Anxiety UK, Mind, CALM, and Young Minds.

Awards & Accreditations