Digital transformation is no longer a future ambition - it’s a current imperative. Across accountancy, legal, financial, and consultancy firms, businesses are reassessing how they use data, integrate technology, and prepare their people for the future.
Through ongoing research and conversations with professionals and business leaders across the UK, it’s clear that digital skills, data literacy and strategic capability are reshaping expectations across the sector.
At a glance
- Data skills are now essential across all professional services functions
- Many firms struggle to turn data investment into real business value
- Apprenticeships help build practical, job-ready digital capability
- Programmes support both new hires and existing employees
- Developing data confidence is key to long-term digital success
Why have data skills become critical for professional services?
Data is now central to how professional services firms deliver insight, manage risk, and create value for clients. However, while many organisations have invested heavily in tools and systems, unlocking the value of data still depends on people.
Professionals at all levels are increasingly expected to interpret, question and apply data in their roles, making data literacy a core business skill rather than a specialist function.
The value of data has shifted, so must our skills.
Too often, data is still seen as “something IT does”.
“Everyone talks about being data-driven, but if your people aren’t confident using data, you're just collecting numbers.”
Developing confidence requires more than software training. It means building a culture of data fluency where professionals understand both the opportunities and limitations of data.
How do apprenticeships help build data and technology capability?
Apprenticeships provide a structured, practical way to develop digital skills while employees continue working. This allows learners to apply their knowledge immediately, building confidence and delivering value from day one.
For many firms, they have become a strategic response to growing skills gaps and increasing demand for digital capability.
Programmes such as Level 3 and 4 data apprenticeships, the Business Analyst with AI, and the Information Communications Technician apprenticeships help organisations to:
- Recruit digital natives with fresh thinking and curiosity
- Upskill existing colleagues in data and technology
- Create clear progression routes into digital roles.
“Our data apprentices have become some of our most valued team members, not just because of their technical knowledge, but because they ask questions others don’t.”
Unlike traditional training, apprenticeships are applied, ongoing and contextualised to the business, making them highly effective in driving real change.
Why is technology now everyone’s business?
Technology is no longer confined to IT teams, it underpins how services are delivered across every function. From automation to data visualisation tools, professionals are expected not just to use technology, but to optimise it.
This shift requires a broader base of digital confidence across organisations, enabling teams to work more efficiently and deliver better outcomes for clients.
“It’s not just about knowing what the tool does, it’s about asking how we can use it differently, more efficiently, and in a way that creates better outcomes for clients.”
Apprenticeships focused on IT and infrastructure, such as the Information Communications Technician programme, help build this capability by developing internal experts who can support adoption and drive innovation.
How can firms prepare for future digital skills needs?
Digital skills are not just about current tools, they are about adaptability. The most successful firms are building teams that are open to change, curious about technology, and confident using data.
Future-focused organisations are taking a strategic approach to skills development, ensuring they are prepared for continued transformation.
Three key priorities consistently emerge:
- Embedding data literacy across all functions
- Creating accessible pathways into digital roles
- Using apprenticeships to future-proof capability
“The most successful firms are building teams that are open to change, curious about technology, and confident with data.”
Build your data and technology capability
Data and technology apprenticeships offer a practical, scalable way to develop the skills your organisation needs.
Explore Kaplan’s full range of programmes and find the right fit for your team.
FAQs
What is a data and technology apprenticeship?
A data and technology apprenticeship is a structured training programme that combines on-the-job learning with formal study, enabling employees to develop practical digital and data skills while working.
Who are apprenticeships suitable for?
They are suitable for both new hires and existing employees, from entry-level roles through to experienced professionals looking to upskill.
How long do data and technology apprenticeships take?
Most programmes typically last between 12 and 24 months, depending on the level and specialism.
Are apprenticeships suitable for professional services firms?
Yes. Apprenticeships are widely used across accountancy, legal, financial and consultancy firms to build digital capability and support transformation.
How are apprenticeships funded?
In the UK, apprenticeships can be funded through the Apprenticeship Levy or co-investment, making them a cost-effective option for employers.